Principal Product Manager - Identity

PayJoy; San Francisco Telixtlahuaca; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A financial technology company in Oaxaca seeks a Principal Product Manager for Identity. This role involves leading the strategy for customer verification and onboarding, requiring over 7 years of experience in product management. You will collaborate with engineering and data science teams to create security solutions. Core skills include analytical thinking, communication, and the ability to thrive in complex environments. The position offers extensive benefits including health insurance, vacation time, and professional development perks.

Servicios

100% company-funded health and dental plan

Life insurance

30 days of Christmas bonus

20 days paid vacation

Monthly grocery coupons of $2,000 MXN

Monthly restaurant coupons of $2,000 MXN

Annual co-working travel perk of $2,000 USD

Annual professional development perk of $2,000 USD

Formación

• Experience leading complex, cross-functional initiatives.
• Ability to define success metrics and interpret data.
• Experience with identity verification and fraud systems is a plus.

Responsabilidades

• Lead product strategy and execution for identity systems.
• Collaborate cross-functionally with diverse teams.
• Translate abstract goals into actionable plans.

Conocimientos

Product management experience

Analytical and data-driven

Strong communication and collaboration

Ability to thrive in ambiguity

Educación

7+ years of product management experience

Descripción del empleo

About PayJoy

PayJoy is a mission-first credit provider dedicated to helping under‑served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on‑ramp for new customers to enter the credit system. Through PayJoy’s point‑of‑sale financing and credit cards, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro‑entrepreneurs, and provide safety acts as insurance for tough times. Through our cutting‑edge machine learning, data science, and anti‑fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

As a Principal Product Manager for Identity, you’ll lead the strategy and execution of how we verify, trust, and onboard our customers globally. This role demands a deep thinker who can bring order to complexity—someone who can connect technical, regulatory, and user experience dots to deliver secure, seamless identity solutions that scale.

We’re looking for a strong, end‑to‑end product manager—someone who thrives in ambiguity, learns fast, and has the judgment to prioritize what really matters. You don’t need to be an identity expert from day one, but you do need to be rigorous in your thinking, clear in your decisions, and effective at partnering with engineering, data science, and operations to turn ideas into outcomes. Experience with identity verification, fraud systems, or risk management is a plus.

Responsibilities

• Lead product strategy and execution for PayJoy’s identity systems — defining how we verify, trust, and onboard users securely across markets.
• Bring clarity to complexity by framing ambiguous problems, building structured roadmaps, and aligning teams around clear, measurable outcomes.
• Collaborate cross‑functionally with engineering, data science, design, risk, and operations to build scalable, reliable identity verification and fraud prevention capabilities.
• Deeply understand customer and market needs to design identity experiences that balance trust, compliance, and conversion.
• Translate abstract goals into actionable plans—defining success metrics, driving prioritization, and ensuring delivery quality at scale.
• Learn and adapt quickly, diving into new technologies, regulations, and ecosystems to inform decisions with rigor and data.
• Drive operational excellence, ensuring the right balance between risk management and user experience while supporting global expansion.
• Influence across levels, partnering with senior leadership to define strategy and champion identity as a core enabler of PayJoy’s mission.

Requirements

• 7+ years of product management experience, including ownership of complex, cross‑functional initiatives that span engineering, data, and operations.
• Strong generalist product management skills, with depth in strategy, execution, and stakeholder alignment. Systems‑level thinker who can connect customer needs, business goals, and technical architecture into a coherent roadmap.
• Analytical and data‑driven — able to define success metrics, interpret data, and use insights to guide decisions.
• Exceptional communication and collaboration skills, with a track record of influencing across senior stakeholders and diverse teams.
• Comfortable in high‑ambiguity, high‑growth environments where priorities evolve rapidly and judgment matters more than playbooks.

Desirable Qualifications

• Experience with identity verification, risk management, or trust systems is a plus, but not required — curiosity and the ability to learn fast are essential.

Benefits

• 100% Company‑funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellnes perks.
• 30 days of Christmas bonus
• 20 days paid Vacation
• 50% Vacation premium
• 13% Saving funds
• $2,000 MXN monthly grocery coupons
• $2,000 MXN monthly restaurant coupons
• $2,000 USD annual Co‑working Travel perk
• $2,000 USD annual Professional Development perk

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

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