Pool & Beach Server

Four Seasons; Cabo San Lucas; Presencial; USD 30,000 - 50,000; Jornada completa

Descripción de la vacante

An established industry player in luxury hospitality is seeking a dedicated Pool & Beach Server to provide exceptional food and beverage service to guests. This role is pivotal in ensuring a memorable experience, requiring fluency in both Spanish and English, along with a strong background in Food & Beverage service. The ideal candidate will thrive in a vibrant environment, showcasing their skills in customer service and upselling. Join a team that values genuine connections and a commitment to excellence, all while enjoying the stunning surroundings of Cabo San Lucas. This is a fantastic opportunity to grow in a prestigious resort setting.

Servicios

Shuttle service from San Lucas and San Jose del Cabo

Complimentary Dry Cleaning for Employee Uniforms

In-house training workshops

Employee Service Awards

Employee of the Month & Year Awards

Formación

• 3+ years in Food & Beverage service with luxury experience preferred.
• Proficient in POS technology for efficient order processing.

Responsabilidades

• Provide exceptional service to guests at the pool and beach areas.
• Take orders accurately and ensure prompt delivery to guests.
• Maintain cleanliness and organization of service areas.

Conocimientos

Fluency in Spanish

Fluency in English

Food & Beverage Service

Customer Service

Upselling Skills

Educación

High School Diploma

Herramientas

Point-of-Sale (POS) Technology

MICROS

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos

About the role of the Pool & Beach Server

The Pool & Beach Server provides exceptional food and beverage service to guests enjoying the pool and beach areas. This role ensures that guests experience attentive, prompt, and friendly service while maintaining the cleanliness and organization of the work areas.

What you will do:

• Greet guests in the pool and beach areas in a warm and welcoming manner.
• Present menus, take accurate food and beverage orders, and communicate them to the bar or kitchen staff.
• Deliver orders promptly and ensure guest satisfaction throughout their stay in the area.
• Continuously monitor assigned sections to anticipate guest needs and provide attentive service.
• Maintain cleanliness and presentation of all service areas including lounge chairs, tables, and cabanas.
• Upsell menu items, cocktails, and daily specials to increase revenue.
• Handle guest complaints professionally and escalate if necessary.
• Assist with setting up and breaking down the pool/beach service stations.
• Ensure guests adhere to resort rules and safety regulations in pool and beach areas.

What you bring:

• Fluency in both Spanish and English is required for effective communication with guests and team members.
• Minimum of 3 years of experience in a Food & Beverage service role.
• At least 2 years of experience in a luxury hotel, resort, or similar upscale environment is a strong asset.
• Proficient in using computer systems and point-of-sale (POS) technology, including MICROS.
• High school diploma or equivalent education required.
• Physically capable of standing, walking, and carrying trays for extended periods, and able to work outdoors in varying weather conditions such as heat, humidity, and sun exposure.

What we offer:

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level.
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort.
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms.
• Training & Development: In-house training workshops for line and management employees.
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards.

Service Culture

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:

• Company Site: www.fourseasons.com
• Our Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs