PMO Analyst

Mondelez International; Ciudad de México; Presencial; MXN 180,000 - 320,000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un profesional apasionado por el servicio al cliente y la logística. En esta emocionante posición, tendrás la oportunidad de coordinar cambios en datos maestros, apoyar procesos administrativos y contribuir a la mejora continua en un entorno dinámico. La compañía se destaca por su compromiso con el equilibrio entre la vida laboral y personal, ofreciendo prácticas flexibles y un ambiente de trabajo inclusivo. Si buscas un lugar donde puedas crecer y hacer una diferencia, esta es tu oportunidad ideal.

Servicios

Licencia de maternidad extendida

Espacios abiertos

Trabajo remoto

Horarios flexibles

Formación

• Experiencia en atención al cliente, logística o soporte de ventas.
• Conocimientos básicos de sistemas y herramientas de ventas.

Responsabilidades

• Coordinar cambios en los datos maestros de clientes y empleados.
• Apoyar la implementación de cambios organizacionales en procesos administrativos.

Conocimientos

Atención al cliente

Logística

Soporte de ventas

Comunicación efectiva

Resolución de problemas

Educación

Licenciatura en Administración

Herramientas

SAP

MS Excel

Descripción del empleo

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How you will contribute

You will:

• Coordinate and initiate customer and employee master data changes for sales including processing of data.
• Support the implementation of organizational realignments for master data and administrative processes.
• Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
• Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
• Identify and implement master data simplification opportunities.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in customer service, logistics or sales support
• Basic knowledge of sales systems and tools (including SAP and MS Excel)
• Solid communication and problem solving skills
• Ability to handle and resolve multiple queries, respond quickly and maintain composure

More about this role

What you need to know about this position:

• Monitoring of DSD sales plans
• Session organization
• Take minutes
• Make presentations
• Field implementations towards the sales force
• Advice to supervisors and regional authorities to ensure execution in the field

Administrative Profile

Education / Certifications:

Lic. Administration, business or purposes

Job specific requirements:

• Curious person to learn
• Learning agility
• Process analysis
• Continuous improvement
• Hunger to improve and document

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular Sales Operations

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold