Pm, Middle Mile Planning Optimization, Network Planning - Long Term

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Xico; On-site; MXN 900,000 - 1,500,000; Full time

Job summary

Amazon Mexico's Transportation Capacity team seeks a results-driven Program Manager to lead planning initiatives across Amazon Mexico's transportation network. You will own one or more planning verticals—Volume Planning or Capacity Planning—developing capacity plans, optimizing resource use, and delivering insights that improve network performance.

You will collaborate with Sort Center Ops, Fulfillment Centers, Network Design, and Finance to align capacity with demand signals, deliver weekly

Qualifications

• 3+ years of program or project management experience.
• 3+ years of cross-functional work with tech and non-tech teams.
• 3+ years of defining and implementing process improvements using data and metrics.
• Bachelor's degree.
• Advanced Excel (Pivot Tables, VLOOKUPs) and SQL skills.
• Speak, write, and read fluently in English.

Responsibilities

• Develop and execute long-term volume or capacity plans (middle mile/last mile) to meet demand.
• Own monthly productivity metrics by optimizing utilization, route frequency, allocation, or trailer fill rates.
• Conduct root cause analyses for cost overruns and capacity gaps with remediation plans.
• Collaborate cross-functionally with Sort Center Ops, Fulfillment Centers, Network Design, OTR Planning, ATS, and Finance.
• Generate and deliver weekly reports with performance summaries for senior leadership.
• Identify and implement process improvements to reduce manual planning time and increase automation.
• Manage cost trade-offs by balancing speed, cost, and utilization.
• Translate demand signals into actionable capacity plans across all lanes and nodes.
• Deliver optimal OP1/3YF and OP2 with Year plan initiatives.

Skills

Project management

Cross-functional collaboration

Data-driven process improvement

Excel

SQL

Education

Bachelor's degree

Tools

SQL

Job description

At Amazon, we strive to be Earth's most customer-centric company. The Transportation Capacity team seeks a results-driven Program Manager to lead planning initiatives across Amazon Mexico's transportation network. This role drives network optimization, cross-functional execution, and data-driven decision-making to ensure cost-efficient package movement at scale.

You will own one or more planning verticals — Volume Planning, or Capacity Planning — developing capacity plans, optimizing resource utilization, and delivering actionable insights that improve network performance, designing the optimization through OP1/3YF and OP2.

Key job responsibilities

• Develop and execute long-term volume or capacity plans (middle mile/last mile) ensuring network readiness to meet demand without creating restrictions
• Own monthly productivity metrics by optimizing utilization, route frequency, allocation, or trailer fill rates, Last mile Productivity against OP2 targets; identify and close gaps between planned and actual performance
• Conduct root cause analysis (RCA) for cost overruns and capacity gaps; deliver remediation plans with clear owners, timelines, and recurrence prevention measures
• Collaborate cross-functionally with Sort Center Operations, Fulfillment Centers, Network Design, OTR Planning, ATS, and Finance to align capacity with upstream volume signals and downstream delivery requirements
• Generate and deliver weekly Flash reports with performance summaries and action plans for senior leadership review
• Identify and implement process improvements to reduce manual planning time, minimize re-work, and increase automation through tool development and system integration
• Manage cost trade-off decisions by quantifying the impact of speed vs. cost vs. utilization across the network
• Translate demand signals (volume forecasts, labor demand, truck/vehicles requirements) into actionable capacity plans across all lane types and node categories
• Delivering an optimal OP1/3YF and OP2, with a Year plan initiatives to achieve monthly business goals.

About the team

The Transportation Capacity team ensures Amazon Mexico's network has the right resources, in the right place, at the right time. We own, volume forecasting, and capacity for middle mile ans last mile, across the country. Our team operates in a fast-paced environment where analytical rigor meets operational speed — every decision impacts millions of packages.

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Basic Qualifications

• - 3+ years of program or project management experience
• - 3+ years of working cross functionally with tech and non-tech teams experience
• - 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• - Bachelor's degree
• - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• - Experience defining program requirements and using data and metrics to determine improvements
• - Speak, write, and read fluently in English

Preferred Qualifications

• - 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• - 3+ years of driving process improvements experience
• - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• - Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers.