Planner and Technical Support

Accreditation Council for Graduate Medical Education; Ciudad de México; Presencial; USD 30,000 - 45,000; Jornada completa

Descripción de la vacante

A leading company in assurance and risk management is seeking a Planner and Technical Support in Mexico City. This role involves managing supplier audits, assisting international clients, and ensuring high-quality service delivery. The ideal candidate will have a Bachelor's degree and at least 3 years of experience, with strong project management and communication skills. Flexible work arrangements are available.

Servicios

Vacation bonuses pay

Group health insurance plan

Group retirement plan with company match

Education reimbursement program

Company-provided life insurance plan

Food Vouchers

Flexible work schedule with hybrid opportunities

Formación

• Minimum of 3 years of experience in the field.
• Strong written and verbal English communication skills.

Responsabilidades

• Assist contracts and international clients.
• Manage audit platforms for the region.
• Ensure delivery of supplier audits with high quality.

Conocimientos

Project Management

Communication

Relationship Building

Educación

Bachelor's degree

Herramientas

Microsoft Office Suite

Descripción del empleo

Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About SCPA

We help our customers respond to the increased demand for trust and transparency around products, assets, supply chains, and ecosystems, driving the transformation of the assurance industry. Whether certifying products, sharing claims or optimizing and decarbonizing supply chains, DNV helps companies manage risks and realize their long-term strategic goals, improving ESG performance and generating lasting, sustainable results. Drawing on our wide technical and industry expertise, we work with companies worldwide to bridge trust gaps among consumers, producers and suppliers.
About the role

DNV is seeking a Planner and Technical Support.

This role would be serving our Supply Chain and Product Assurance's Industrial Services team.

This role will be based out of our DNV Mexico City office.

Supply Chain and Product Assurance Industrial Services in DNV consist of assurance services based on recognized standards (e.g. SEDEX – SMETA and SVA, RBA, SLCP, IFS GM) or customized protocols (e.g. Code of Conduct and Own Policies) aimed at assessing the compliance of organizations' suppliers base to defined requirements on social responsibility (covering any or all: labor rights, human rights, occupational health and safety, environment and ethics based on local laws and international standards), quality and/or food safety. These services might include defining client-specific requirements and criteria for supplier qualification, evaluation, and monitoring; second-party activities; training programs for suppliers; and IT tool development to manage suppliers’ evaluation and monitoring.

Working with us, you will have the opportunity to interact with a huge number of excellent professionals spread throughout the Americas region and worldwide. Here at DNV, we really make a difference.

What You'll Do

• Specific KPIs related to the tasks and responsibilities of the Planner and Technical Support will be customer satisfaction.
• The Manager will perform an annual evaluation of the Planner.
• Assist contracts and international clients.
• Schedule activities with audited company and with auditors making sure systems are updated (DNV and external system).
• Manage audit platforms for the region.
• Support the sales team by entering quotations into NGQ.
• Follow up on accreditations for certificate issuance and send certificates to the client.
• Collaborate with the finance team for service invoicing.
• Facilitate the necessary interactions with the other company functions and services.
• Ensure the delivery of supplier audits in the region with high quality and standards.
• Regular updating and control of datasets with information submitted from internal and external parties.
• Communication with clients and auditing companies concerning audit arrangements and results.
• Collection and review of company data, audit results, reports.
• Monitoring of performance indicators and customer requirements.
• Other duties as required by management.
• Monitoring of auditors’ performance indicators.

What we offer

What We Offer

• Vacation bonuses pay
• Group health insurance plan
• Group retirement plan with company match
• Education reimbursement program
• Company-provided life insurance plan
• Food Vouchers
• Flexible work schedule with hybrid opportunities

**Benefits may vary based on position, tenure, location, and employee election

DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About you

What Is Required

• Bachelor's degree or higher in relevant field preferred
• Minimum of 3 years of experience in the field
• Good ability to handle project deadlines and KPIs
• Must be computer literate with strong skills in Microsoft Office Suite of applications (Excel, Word, Outlook, PowerPoint)
• Result-oriented and with a high focus on delivery
• Ability to simplify and get things done
• Flexible and service-minded
• Ability to drive and support change initiatives
• Relationship-building excellence (internally and externally)
• Ability to interact and cooperate with other cultures
• Have a sense of urgency and a “can do” attitude
• Strong written and verbal English communication skills
• We conduct pre-employment background screening

**Immigration-related employment benefits, for example visa sponsorship, are not available for this position**

What we offer

What We Offer

• Vacation bonuses pay
• Group health insurance plan
• Group retirement plan with company match
• Education reimbursement program
• Company-provided life insurance plan
• Food Vouchers
• Flexible work schedule with hybrid opportunities

**Benefits may vary based on position, tenure, location, and employee election

DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About you

What Is Required

• Bachelor's degree or higher in relevant field preferred
• Minimum of 3 years of experience in the field
• Good ability to handle project deadlines and KPIs
• Must be computer literate with strong skills in Microsoft Office Suite of applications (Excel, Word, Outlook, PowerPoint)
• Result-oriented and with a high focus on delivery
• Ability to simplify and get things done
• Flexible and service-minded
• Ability to drive and support change initiatives
• Relationship-building excellence (internally and externally)
• Ability to interact and cooperate with other cultures
• Have a sense of urgency and a “can do” attitude
• Strong written and verbal English communication skills
• We conduct pre-employment background screening

**Immigration-related employment benefits, for example visa sponsorship, are not available for this position**