Personal De Limpieza Para Oficinas

Constructora Jilsa S.A. De C.V; Xico; Remote; MXN 360,000 - 480,000; Full time

Job summary

Constructora Jilsa S.A. De C.V. seeks a highly organized Operations Coordinator (Remote) to manage cleaning and maintenance service delivery across multiple client sites in Mexico. This remote role requires oversight of teams, schedules, and client liaison to ensure SLAs are met with high service quality.

The candidate should demonstrate strong communication, problem-solving, and facility management knowledge, with experience leading dispersed teams and a proactive approach to service excellence.

Qualifications

• 4+ years of experience in operations management.
• Experience coordinating dispersed teams and ensuring service delivery across multiple sites.

Responsibilities

• Oversee remote cleaning and maintenance operations across client sites.
• Develop and manage schedules for field staff and resources.
• Serve as liaison between clients and field operations to ensure satisfaction and SLA adherence.
• Monitor KPIs and generate reports on operational performance.

Job description

Our client, a national provider of comprehensive facility services, is seeking a highly organized and results-oriented Coordinador de Operaciones de Limpieza y Mantenimiento (Remoto) to manage service delivery across multiple client sites. This role is fully remote, offering the flexibility to work from anywhere within Mexico. You will be responsible for the operational oversight of cleaning and maintenance teams, ensuring service level agreements are met, managing schedules, coordinating resources, and acting as a key liaison between clients and field operations. The ideal candidate possesses exceptional communication and problem-solving skills, a strong understanding of facility management principles, and proven experience managing dispersed teams. This is a critical role that demands autonomy, proactivity, and a commitment to maintaining the highest standards of service excellence. Your ability to streamline processes and ensure client satisfaction from a distance will be key to your success. Our client is committed to fostering a remote-first culture of efficiency and collaboration.

About the Role

Our client, a national provider of comprehensive facility services, is seeking a highly organized and results-oriented Coordinador de Operaciones de Limpieza y Mantenimiento (Remoto) to manage service delivery across multiple client sites. This role is fully remote, offering the flexibility to work from anywhere within Mexico. You will be responsible for the operational oversight of cleaning and maintenance teams, ensuring service level agreements are met, managing schedules, coordinating resources, and acting as a key liaison between clients and field operations. The ideal candidate possesses exceptional communication and problem-solving skills, a strong understanding of facility management principles, and proven experience managing dispersed teams. This is a critical role that demands autonomy, proactivity, and a commitment to maintaining the highest standards of service excellence. Your ability to streamline processes and ensure client satisfaction from a distance will be key to your success. Our client is committed to fostering a remote-first culture of efficiency and collaboration.

Key Responsibilities

• Oversee the daily operations of cleaning and maintenance teams across assigned client locations, ensuring adherence to service standards.
• Develop and manage efficient work schedules for field staff, optimizing resource allocation and response times.
• Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring high levels of satisfaction.
• Monitor performance metrics and KPIs, generating regular reports on operational efficiency, service delivery, and client feedback.
• Coordinate with supply chain and logistics teams to ensure timely delivery of necessary cleaning supplies and equipment to client sites.
• Implement and enforce company policies and procedures, including safety protocols and quality control measures.
• Identify opportunities for process improvement and cost optimization within operations.
• Manage remote teams effectively through clear communication, performance management, and ongoing support.
• Ensure compliance with all health, safety, and environmental regulations across all managed sites.
• Facilitate effective communication between field teams, management, and clients.

Requirements

• Minimum of 4 years of experience in operations management,