People Solutions Coordinator - Workforce Management

PepsiCo Deutschland GmbH; San Nicolás de los Garza; Presencial; USD 40,000 - 80,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a WFM Business Support Senior Analyst to enhance the frontline experience. This role involves ensuring compliance with pay practices, providing technical support, and collaborating with various departments to optimize HR processes. You will play a crucial role in maintaining data accuracy and supporting system enhancements, contributing to the ongoing transformation of the workforce management platform. If you have a passion for problem-solving and a knack for improving processes, this is an exciting opportunity to make a significant impact in a dynamic environment.

Formación

• 2+ years’ experience in a field & sector-based role is preferred.
• Kronos (UKG) knowledge and HRMS ERP experience required.

Responsabilidades

• Ensure data accuracy and support People processes and compliance.
• Provide technical support and troubleshooting for HR system users.

Conocimientos

Problem-solving skills

Interpersonal skills

Attention to detail

Analytical skills

Communication skills

Educación

Bachelor’s Degree

Herramientas

Kronos (UKG)

SAP HCM

HRMS ERP/Cloud-based solutions

Descripción del empleo

Overview

We are PepsiCo

PepsiCo is one of the world's leading food and beverage companies with more than $79 Billion in Net Revenue and a global portfolio of diverse and beloved brands. We have a complementary food and beverage portfolio that includes 22 brands that each generate more than $1 Billion in annual retail sales. PepsiCo's products are sold in more than 200 countries and territories around the world. PepsiCo's strength is its people. We are over 250,000 game changers, mountain movers and history makers, located around the world, and united by a shared set of values and goals.

We believe that acting ethically and responsibly is not only the right thing to do, but also the right thing to do for our business. At PepsiCo, we aim to deliver top-tier financial performance over the long term by integrating sustainability into our business strategy, leaving a positive imprint on society and the environment. We call this Winning with Purpose. For more information on PepsiCo and the opportunities it holds, visit www.pepsico.com

Responsibilities

The Opportunity

The WFM Business Support Sr Analyst will support the global WFM frontline experience, in partnership with the sector-based process leads, to guarantee business continuity and compliance of pay practices and policies for the sector as part of the day-to-day operation in the ongoing transformation to implement UKG Dimensions Globally. This role will serve as a first line of support for the business, providing initial triage and support as a fronting with the business users, and where applicable create a ticket requirement to the corresponding Delivery & Configuration teams, including the follow up of the configuration and testing and final notification to the end user. This role would have multiple positions that will be dedicated initially to specific sectors (LATAM, US Foods and US Beverages) due to the differences in pay policies, systems and processes, yet aiming to eventually be multi-sector enable as standardization is achieved. The main purpose is to work across multiple sector teams in North America & LATAM to guarantee no impact on day-to-day payroll processes as part of the inputs provided by the WFM platform.

Your Impact

As HR Ops Coordinator, your responsibilities would consist of:

• Ensure data accuracy, enable informed decision-making, and support People processes and compliance within the organization.
• Provide technical support, troubleshooting assistance, and training to People (HR) system users. Address inquiries, resolve system-related issues, and provide guidance on system usage.
• Support system maintenance, upgrades, and enhancements on an annual or on-demand basis, guaranteeing business continuity. Identify opportunities for system optimization and work with IT or vendors to implement necessary changes.
• Collaborate with other departments, such as IT, Finance, Payroll, and other business units, to ensure seamless integration and data exchange between the HRIS and other systems. Oversee the design, development, and maintenance of interfaces to ensure accurate data flow and synchronization.
• Build relationships with key internal customers, including centers of expertise, service delivery teams, and People business partners across the sector, to achieve successful outcomes.
• Support the development of training content that will help build payroll policy understanding for employees, supervisors, and payroll coordinators.
• Identify and implement continuous improvement opportunities to enhance the team's overall efficiency, depth, and accuracy of payroll and WFM-related data management.

Qualifications

Who Are We Looking For?

Education

• Bachelor’s Degree required

Experience

• 2+ years’ experience in a field & sector-based role is preferred
• Kronos (UKG) knowledge required
• HRMS ERP/Cloud-based solutions experience (Employee Central & SAP HCM preferred)
• Control and GCS experience preferred
• Effective problem-solving skills, high degree of initiative and creativity with a quality focus and a strong attention to detail
• Detailed understanding of HR business processes, IT, and the System Development Lifecycle (SDLC)
• Experience with process engineering/re-engineering
• Excellent interpersonal and communication skills, and a positive attitude
• Experience collaborating with business teams, subject matter experts, IT, and integration partners in creating optimized system solutions to meet business requirements
• Ability to multi-task and prioritize, anticipate and independently address issues

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

• Excellent analytical skills and the ability to translate analytical findings into actionable solutions and processes
• Organized personality
• Team player
• Ability to manage stress and meet deadlines while maintaining high levels of accuracy
• Advocates for and embraces the use of new tools and techniques
• Problem Solving
• Seeks opportunities to strengthen digital culture through collaborating and sharing knowledge
• Track record of improving processes, leading projects, and influencing decision-makers
• Has an informed opinion on digital trends, including fluency with specific digital technologies

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.