People Experience (Admn pers/Generalista/Prenómina de RH)

Mondelēz International; Puebla de Zaragoza; Presencial; MXN 30,000 - 60,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company dedicated to leading the future of snacking. This role offers a unique opportunity to contribute to service operations by leveraging your expertise in process design and continuous improvement. You'll play a vital role in ensuring compliance and enhancing operational efficiency, all while working in a collaborative environment that values innovation and work-life balance. If you're eager to drive your career forward and make a tangible impact, this position is perfect for you.

Servicios

Flexible Hours

Remote Work Options

Extended Maternity Leave

Open Office Spaces

Formación

• Experience in process design and mapping.
• Knowledge of working in a shared service organization.

Responsabilidades

• Ensure service level agreements are met.
• Drive standardization and simplification of processes.

Conocimientos

Process Design

Business Requirement Gathering

Effective Communication

Interpersonal Skills

Team Collaboration

Descripción del empleo

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream, or area in Mondelēz International Digital Services, working to support impeccable service operations.

How You Will Contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. Additionally, you will provide input for training materials, ensure compliance of standard operating procedures and data protection activities with Mondelēz International policies and laws, analyze and report on exceptions, and offer recommendations for process improvements. You will also lead the sustainable continuous improvement process for the team.

What You Will Bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Your specific process area
• Working in a shared service organization
• Being a good team player and influencing others
• Process design and mapping, and business requirement gathering experience
• Effective communication, interpersonal skills, and initiative

No Relocation support available.

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic global brands such as Trident, Oreo, Philadelphia, and local favorites like Clorets and Bubbaloo. We are leaders in the production of cream cheese, powdered beverages, and confections. In fact, we produce seven out of every 10 chewing gums consumed in Mexico. Our growth is supported by cutting-edge manufacturing facilities, including our Puebla Plant and Nuevo León HUB, the largest gums, candies, and biscuits factories in the world by volume. Our products are available in 900,000 locations across Mexico. We also host one of the 11 worldwide technology centers of Mondelez International, a specialized gum and candy facility that positions us at the forefront of innovation and development in the country. We are pioneers in work-life balance practices such as extended maternity leave, open office spaces, remote work, and flexible hours.

Mondelēz International is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Job Type

Regular

Service Operations (Delivery)

Global Business Services