People & Culture Lead

Charger Logistics Inc; Naucalpan de Juárez; On-site; MXN 450,000 - 550,000; Full time

Benefits offered by this job

Healthcare Benefit Package

Savings fund

Life insurance

International Training

Career Growth

Food coupons

Job summary

Charger Logistics Inc. is seeking a People & Culture Lead to oversee employee relations, ensure legal compliance, and support HR programs.

The role involves handling inquiries, investigations, onboarding, and collaboration with managers on best practices and policies. Advanced English is required; a College Diploma or University Degree in Human Resources is preferred, with a minimum of two years in employee relations, training, and coaching.

Qualifications

• Advanced English skills.
• College Diploma or University Degree in Human Resources is preferred.
• Minimum two years’ experience working in Employee Relations, Training, Counseling, Coaching and Disciplining Employees.
• Excellent written and oral communication skills with all levels of management.

Responsibilities

• Supports managers; responding to employee inquiries and employee relations issues.
• Documents all employee relations matters as appropriate for the situation and policy compliance.
• Ensure legal compliance by monitoring federal and provincial requirements; conducting investigations; maintaining records.
• Facilitates open-door policy process and workplace concerns.
• Support the HR department with HR projects, programs, and initiatives.
• Advise managers on recruitment, employee relations, HR laws, and best practices.
• Support full-cycle recruitment for assigned roles, including postings, screening, interviews, and offers.
• Facilitate new employee orientations for onboarding.
• Plan and coordinate employee relations initiatives including engagement events and recognition programs.
• Maintain and review job descriptions for accuracy and alignment.
• Conduct exit interviews and analyze trends for retention improvements.
• Promote compliance with health and safety policies and practices.

Skills

Advanced English

Employee relations

Communication

Recruitment support

Education

College Diploma or University Degree in Human Resources

Job description

We’re proud to say we’ve been named one of "Super Empresas Expansión 2025 Top Companies"

Charger Logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow.

As a People & Culture Lead , you will act as a liaison between employer and employee, overseeing employee relations. This involves receiving and effectively handling employee complaints, escalating these complaints to the level of disciplinary or legal action when necessary. Monitor grievance procedures, and ensure completion of appropriate documentation to maintain consistency, fairness and process integrity.

Job Duties-:

• Supports a positive guidance to managers; responding to employee inquiries and all other employee relations issues.
• Responds effectively and quickly to employee relations inquiries Documents all employee relations matters as appropriate for the situation in accordance with legal compliance and organizational policies and procedures.
• Ensure legal compliance by monitoring and implementing applicable federal and provincial requirements; conducting investigations; maintaining records.
• Facilitates the open-door policy process and workplace concerns.
• Support the HR department with a variety of HR projects, programs, and initiatives.
• Advise managers on best practices related to recruitment, employee relations, human rights legislation, and all applicable employment laws.
• Support full-cycle recruitment for assigned roles as needed, including job postings, screening, interviewing, and offer coordination.
• Facilitate new employee orientations to ensure a smooth and engaging onboarding experience.
• Plan and coordinate employee relations initiatives including engagement events, recognition programs, and team activities that strengthen morale, reduce conflict, and support a positive workplace culture.
• Maintain and regularly review job descriptions to ensure accuracy and alignment with business needs.
• Conduct exit interviews and analyze trends to support retention strategies and continuous improvement.
• Promote and maintain compliance with Charger's health and safety policies and practices.
• Responds to employee policy or misconduct violations and performance improvement needs for routine cases.
• Assists managers with guidance on process, coaching skills and appropriate documentation.
• Advanced English skills.
• College Diploma or University Degree in Human Resources is preferred.
• Minimum two years’ experience working in Employee Relations, Training, Counseling, Coaching and Disciplining Employees.
• Must possess excellent written and oral communication skills, including the ability to communicate with line level employees and all levels of management.
• Ability to generate innovative ideas.
• Strong initiative.
• Creative and lateral thinking.
• Knowledge of employee relations practices, procedures and applicable State and Federal labor laws, and regulations.
• Working towards CHRP is considered an asset.
• Competitive Salary
• Healthcare Benefit Package
• Savings fund
• Life insurance
• International Training
• Career Growth
• Food coupons

"In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.

We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies. If this sounds like what you’re looking for, then we might be the place for you.

We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.”