People & Culture Coordinator

Four Seasons Resort Hualalai; Cabo San Lucas; Presencial; USD 30,000 - 60,000; Jornada completa

Descripción de la vacante

An established industry player in luxury hospitality seeks a People & Culture Coordinator to enhance the employee experience at its stunning resort in Cabo San Lucas. This role is pivotal in fostering a positive work environment by supporting HR functions such as recruitment, onboarding, and employee relations. The ideal candidate will possess strong organizational and communication skills, ensuring compliance with labor laws while maintaining confidentiality. Join a team that values dignity, pride, and satisfaction in work, and contribute to creating memorable experiences for both guests and staff.

Servicios

Highly competitive salaries

Annual incentive plan

Shuttle service

Complimentary dry cleaning for uniforms

In-house workshops for staff and management

Employee awards programs

Formación

• 1-2 years of experience in HR or similar roles, preferably in hospitality.
• Knowledge of local labor laws and HR best practices.

Responsabilidades

• Assist with onboarding and maintain employee records.
• Serve as a contact for employee inquiries about HR policies.

Conocimientos

Organizational Skills

Interpersonal Skills

Communication Skills

Discretion and Integrity

Bilingual (English and Spanish)

Educación

Bachelor’s degree in Human Resources

Business Administration

Herramientas

Microsoft Office

Abrhil Soft systems

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabos. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicenter for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas:

Located in LA RIBERA, our resort is part of the exclusive Costa Palmas community, featuring a private marina, members-only beach, and yacht club, along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos is a favored destination for luxury travelers, making it a natural fit for our expansion in Mexico. Guests can enjoy activities like swimming, snorkeling, sportfishing, golf, and desert adventures.

Learn more about us:

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos

About the role of People & Culture Coordinator:

The People & Culture Coordinator supports the daily functions of the HR department at the resort, ensuring smooth operations in recruitment, onboarding, employee relations, training, and HR administration. This role acts as a key liaison between employees and management to promote a positive work environment.

What you will do:

• Assist with onboarding and orientation for new hires.
• Maintain accurate employee records in physical and digital formats.
• Serve as a point of contact for employee inquiries about HR policies, procedures, and benefits.
• Prepare HR reports and documentation as needed.
• Support employee relations matters with confidentiality and professionalism.
• Ensure compliance with labor laws and internal policies.
• Collaborate with payroll and finance teams to ensure accurate employee data.

What you bring:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1–2 years of experience in a similar role; hospitality or resort experience is preferred.
• Knowledge of local labor laws and HR best practices.
• Strong organizational and time management skills.
• Excellent interpersonal and communication skills.
• Discretion and integrity with confidential information.
• Proficient in Microsoft Office; experience with Abrhil Soft systems is a plus.
• Bilingual (English and Spanish) preferred, depending on location.

What we offer:

• Compensation: Highly competitive salaries and an annual incentive plan for managerial roles at Department Head level.
• Transport: Shuttle service from San Lucas and San Jose del Cabo.
• Uniforms: Complimentary dry cleaning for uniforms.
• Training & Development: In-house workshops for staff and management.
• Recognition: Employee awards, Employee of the Month & Year programs.

Service Culture:

Four Seasons ranks among the world's best hotels, with our greatest asset being our people. We believe in dignity, pride, and satisfaction in our work.

Learn more:

• Company Site: www.fourseasons.com
• Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs