Payments – Transformation Design & Delivery Project Manager - Vice President

The JPMorganChase Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

“TDD” (Transformation Design & Delivery) is part of the Payments Operations organization supporting CIB wide transformation and change programs and platforms. Our mission statement is powerful yet simple ‘build things better and build better things’. Ensuring that the things we build have been properly thought through, are high quality, sustainable and delivered quickly. We are focused on identifying opportunities to build more innovative things, often across products and LoB’s, where we can bring the organization together to define solutions/builds which are broader reaching.

As a Payments Transformation Design & Delivery Project Management - Vice President you will lead platform transformation projects for the Payments operations across multiple regions. The role provides opportunities to work on projects across Latin America Payments business. Additionally, successful candidates will be involved in initiatives focused on accelerating Digital and Platform Services priorities. There will be significant exposure & visibility to senior management. This role is ideal for highly motivated individuals with advanced problem solving and communications skills.

The role will require working with stakeholders across the CIB, looking to leverage best practice across the industry and other J.P. Morgan business units. Lateral contacts in business, technology, operations, product and client facing organizations firm wide would need to be developed and mined for best practices and for driving outcomes.

Job responsibilities:

• Lead robust platform/systems migration across Latin America
• Manage Latin America Payments Platform transformation projects and related services including execution of business requirement, implementation and data analytics.
• Design and deliver best project management strategy to improve operational experience.
• Partner with Product, Operations, and Technology to identify barriers preventing efficient change deliverables.
• Develop multi-year roadmap, detailed project plan, and milestone delivery across multiple teams.
• Determine and consolidate metrics exhibiting progress against business benefits.
• Prepare senior management presentations highlighting progress against milestones, risks, issues, and any barriers requiring escalation.
• Ability to negotiate and influence senior partners and colleagues within the project team and ensure a consistent collaborative approach.

Required qualifications, capabilities and skills:

• Deep understanding of payments and collections platforms and operational processing systems.
• Analytical mindset with ability to perform meaningful analysis, understand and explain underlying drivers (i.e. tell the story behind the numbers)
• Strong presentation skills including generating documents and effectively communicating to all levels including senior management
• Strong communication, time management and prioritization skills
• Project Management experience with 5+ years managing complex transformation projects
• Experience in Payments Business required.
• Bachelor’s degree in Technology, Economy, Business or related areas – required.
• Agile methodology skills required.
• Fluent in English and Spanish.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.