Partner Operations Manager

Philips; México; Presencial; MXN 550.000 - 850.000; Jornada completa

Descripción de la vacante

Philips in Mexico is seeking a Partner Operations Manager to strengthen indirect channel operations by optimizing partner onboarding, contracts, training, and portal enrollment.

You will serve as the primary operational link with distributors, support partner performance reviews, analyze results, and develop scalable processes and reporting for sustainable growth. This is an office-based role with in-person work at least 3 days per week.

Formación

• 2+ years of experience in partner operations, sales operations, or channel management.
• Experience working with distributors, partners, or indirect sales channels.
• Skills in data analysis, process management, performance tracking, and translating insights into action.
• Bachelor’s Degree in Business Administration, Sales, Operations Management, or equivalent.
• Intermediate English communication skills, written and spoken.

Responsabilidades

• Serve as the primary operational link between Philips and distribution partners, ensuring a smooth partner experience.
• Manage onboarding of new partners, including registration, contracts, documentation, training, and enrollment in partner systems.
• Partner with the Partner Account Manager to support performance reviews, analyze results, and identify growth opportunities.
• Develop and evolve operational processes, metrics, and reporting structures for sustainable partner growth.
• Collaborate with commercial and sales operations teams to strengthen Philips’ indirect business model.

Conocimientos

Data analysis

Process management

Performance tracking

Cross-team collaboration

Educación

Bachelor’s Degree in Business Administration

Descripción del empleo

Job Title

Partner Operations Manager

Job Description

Partner Operations Manager:

Play a key role in strengthening Philips’ indirect channel strategy by optimizing partner operations, improving partner performance, and building strong relationships with distributors across Mexico.

Your role:

• Serve as the primary operational link between Philips and our distribution partners, ensuring a smooth and effective partner experience throughout the lifecycle.

• Manage the onboarding of new partners, including registration, contracts, documentation, training coordination, and enrollment in partner systems and portals.

• Partner closely with the Partner Account Manager (PAM) to support partner performance reviews, analyze business results, and identify opportunities for growth and improvement.

• Develop and evolve operational processes, performance metrics, and reporting structures that enable sustainable and profitable partner growth.

• Collaborate with commercial and sales operations teams while gaining exposure to channel management and partner development initiatives that strengthen Philips’ indirect business model.

You’re the right fit if:

• You have 2+ years of experience in partner operations, sales operations, channel management, or a related field.

• You have experience working with distributors, partners, or indirect sales channels and are comfortable engaging with external stakeholders.

• Your skills include data analysis, process management, performance tracking, and the ability to translate insights into action.

• You have a Bachelor’s Degree in Business Administration, Sales, Operations Management, Vocational Education, or an equivalent qualification.

• You have intermediate English communication skills (written and spoken) and can confidently collaborate across teams.

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

This is an office-based role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.