Part-Time Cold Caller & Lead Management (Bilingual) (JOB ID: ERIJEN)

Inside Out; México; Híbrido; MXN 50,000 - 200,000; A tiempo parcial

Descripción de la vacante

An expanding commercial interior construction company is seeking a bilingual Virtual Assistant to provide phone support and assist in lead management. This part-time role offers 20 hours per week at $6-$7 per hour, with opportunities to grow into a full-time position. Ideal candidates should have a strong background in customer service, excellent communication skills, and be tech-savvy with CRM knowledge.

Formación

• Must be bilingual in English and Spanish.
• Experience in phone support or virtual assistance is required.
• Strong communication and organizational skills needed.

Responsabilidades

• Provide phone support during U.S. business hours.
• Manage leads from ongoing marketing campaigns.
• Conduct outreach to property managers and real estate professionals.

Conocimientos

Bilingual communication

Customer service experience

Organizational skills

Tech-savvy

Herramientas

RingCentral

CRM tools

Descripción del empleo

JOB TITLE	Part-Time Phone Support & Lead Management (Bilingual)
JOB ID	ERIJEN
INDUSTRY	Commercial Construction Industry
LOCATION	LATAM
JOB STATUS	Part-Time
WORK SCHEDULE	EST Business hours
SALARY	20 hours/week at $6–$7 per hour ($560/month)
TARGET START DATE	ASAP

ROLE OVERVIEW

About the Client:
The client is a commercial interior construction company specializing in tenant improvements for office and retail spaces. With a reputation built largely through word-of-mouth, they are now expanding their reach through new marketing initiatives. The client is focused on delivering high-quality buildouts while streamlining project management and communication.

Position Overview:
We are seeking a proactive and bilingual (English/Spanish) Virtual Assistant to support both phone-based customer service and administrative functions. This role is part-time to start (20 hours/week), with the opportunity to scale to a full-time position. Ideal candidates are located in Latin America, align with U.S. time zones, and can contribute immediately to lead management, outreach, and personal assistance.

Key Responsibilities:

• Provide phone support during U.S. business hours using RingCentral
• Manage leads from ongoing marketing campaigns
• Conduct outreach to property managers and real estate professionals
• Perform data research and schedule appointments
• Manage calendars and perform light personal assistant duties
• Assist with simple sales and marketing materials (e.g., PDFs, PowerPoint)
• Learn and adapt to new systems and tools as needed
  
  
  
  

Requirements:

• Bilingual: Strong English required; Spanish is a plus
• Prior experience in phone support, customer service, or virtual assistance
• Excellent communication and organizational skills
• Tech-savvy, with the ability to quickly learn new platforms
• Familiarity with CRMs or marketing tools is a plus
• Ability to work independently and handle multiple tasks
  
  

Compensation & Schedule:

• Part-time: 20 hours/week at $6–$7 per hour ($560/month)
• Opportunity for full-time (40 hours/week at $1100/month)
  
  

Tools & Technology:

• RingCentral for phone communications
• Exploring CRM options, potentially GoHighLevel or similar

** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:
https://www.loom.com/share/345...