Package Consultant-SAP SCM SD

IBM Computing; Ciudad de México; Presencial; MXN 733,000 - 1,100,000; Jornada completa

Descripción de la vacante

A leading tech company in Mexico City seeks a professional with 4 to 10 years of experience to resolve user incidents and assist with deployments. This role emphasizes collaboration and productivity, allowing the candidate to work with industry visionaries on innovative solutions.

Formación

• 4 to 10 years of experience in relevant technical fields.
• Experience with one- to two-lane deployments is preferred.
• Ability to conduct calls with users for issue resolution.

Responsabilidades

• Resolve user incidents efficiently.
• Initially assist with single and double lane implementations.
• Participate in meetings to enhance productivity.

Conocimientos

User incident resolution

Deployment experience

Communication

Descripción del empleo

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio

Your role and responsibilities

• To work on user incidents.
• To work initially on 1 to 2 lane implementations and gradually work on multiple lane implementations.
• To have calls with users if required for working on resolution of incidents.
• To attend regaular calls focused towards productivity gains and work accordingly.

Required technical and professional expertise

• 4 to 10 years of experience.
• Work on resolving user incidents.
• Initially work on one- or two-lane deployments and gradually move to multi-lane deployments.
• Maintain calls with users if necessary to resolve incidents.
• Take regular calls focused on increasing productivity and work accordingly.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.