Ownership Analyst

Ford Motor Company; Naucalpan de Juárez; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

The Ownership Analyst position at a major automotive company entails comprehensive reporting and analytics for the Ownership department. Candidates should have strong organizational and leadership abilities, alongside proficiency in English and experience in Microsoft Office. This role supports various functions, including data resolution and business meeting support, and requires a bachelor's degree in marketing, finance, or business.

Formación

• Bachelor's degree in marketing, finance, or business.
• Field dealer contact experience preferred.
• Knowledge of dealership operations and dealership financial statements/sales and profit forecasts.
• Strong communication skills in English (both written and verbal).

Responsabilidades

• Parts Backorders analysis.
• Reporting / Analytics (For Ownership Department).
• Business Meeting Support.
• Data Issues Resolution.
• FordProtect and Warranty Claims Support/Exceptions.

Conocimientos

Interpersonal skills

Leadership skills

Organizational skills

Strong verbal and written English proficiency

Proficiency in Microsoft Office

Ability to work independently

Accuracy under pressure

Teamwork

Customer service mindset

Educación

Bachelor's degree in marketing, finance, or business

Descripción del empleo

The major responsibilities are reporting and analytics for the Ownership department for the region assigned, data issues resolution, and regional support for meetings, requests, and claims.

The Ownership Analyst is expected to comprehend and analyze performance documents, have organizational skills, and have the ability to interface with Regional Management team

Qualifications

Competences and Skills

• Strong interpersonal/leadership/organizational skills and competencies
• Ability to interface with Retail Group Management, Regional Managers,
• Able to work independently and with ambiguity
• Strong verbal and written English proficiency
• Experience in the Microsoft Office
• Ability to work with accuracy under the pressures of time and workload
• Comprehend and analyze our performance documents (i.e., NPS, Service and Sales, FSA Completion, Dealer Service Performance, Program enrollments, etc.)
• Ability to manage deadlines and timelines with multiple inputs and complexities
• Extraordinary teamwork, collaborative skills, and demonstrated behaviors
• Customer service mindset

DISCLAIMER: Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.

Responsibilities

Major responsabilities

• Parts Backorders analysis
• Reporting / Analytics (For Ownership Department)
• Business Meeting Support
• Data Issues Resolution
• FordProtect and Warranty Claims Support/Exceptions

EXPERIENCE AND BACKGROUND REQUIREMENTS

• Bachelor's degree in marketing, finance, or business

• Field dealer contact experience preferred

• Knowledge of dealership operations and dealership financial statements/sales and profit forecasts

• Strong communication skills in English (both written and verbal)