Outbound Supervisor

JD.COM; Tepotzotlán; On-site; MXN 50,000 - 70,000; Full time

Job summary

JD.COM is seeking a Warehouse Operations – Outbound Supervisor to join our team in Tepotzotlán, Mexico. This role involves optimizing warehouse processes, managing inventory effectively, and leading teams to ensure high operational standards.

The ideal candidate will have experience in warehouse optimization and a strong ability to manage and direct teams. JD.COM offers a competitive salary and a supportive workplace culture focused on innovation and efficiency.

Qualifications

• Experience in warehouse operations and process optimization.
• Proficiency in inventory management and cost control.
• Strong leadership and team management skills.

Responsibilities

• Analyze and optimize warehouse operation processes.
• Formulate strategies for inventory management and cost control.
• Manage daily operations of warehouse teams and establish standards.
• Collaborate with various departments using data-driven approaches.
• Introduce innovative solutions to enhance warehouse efficiency.

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line‑haul transportation, last‑mile delivery, bulky items logistics, cold chain, and cross‑border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross‑border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

For more information, visit https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people‑first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast‑evolving industry.

About the Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment.

Job Title

Warehouse Operations – Outbound Supervisor

Location

Prol. Av. de la Industria S/N, Las Animas, 54616 Tepotzotlán, Méx. Nave 4

What You’ll Do

• Warehouse Process Optimization and Efficiency Improvement: Analyze warehouse operation processes (inbound, inventory, outbound), optimize warehouse layout, operation routes and equipment configuration, introduce automation tools to improve warehouse space efficiency and labor efficiency, reduce operation costs and ensure smooth and efficient warehouse operations.
• Inventory Management and Cost Control: Formulate inventory management strategies, monitor inventory turnover rate, accuracy rate and other indicators, optimize inventory structure, handle slow‑moving products and abnormal inventory; coordinate warehouse resource allocation, control warehouse costs (labor, space, equipment) to improve inventory health and cost effectiveness.
• Team Management and Standards Construction: Manage daily work of warehouse teams, formulate operation standards and training plans, enhance team business capabilities and compliance awareness; promote implementation of warehouse standardized processes, establish quality monitoring systems to ensure warehouse operation safety and service quality.
• Data‑Driven and Cross‑Department Collaboration: Analyze warehouse operation data (timeliness, cost, quality), formulate improvement plans and promote optimization; interface with logistics, sales and other departments, coordinate supply chain upstream and downstream resources, solve operation exceptions to ensure efficient collaboration between warehousing and overall business.
• Industry Capability Building and Innovation: Combined with industry characteristics (such as cold chain, bulky goods), build industry‑specific warehouse solutions, accumulate SOPs and cost standards; track industry trends, introduce new technologies and management models to promote warehouse intelligence and industry benchmark construction, enhance core competitiveness.

Equal Opportunity Employer

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.