Otr Area Manager, Amazon Logistics

Amazon; Guanajuato; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Amazon Logistics is seeking an OTR Regional Coordinator to align regional last mile operations, standardize programs, and drive operational excellence across multiple delivery stations. This role reports to regional leadership and partners with station managers to ensure on-road execution meets network goals.

You will review forecasts, lead readiness audits, coordinate peak events, and apply Lean methods to scale improvements.

Formación

• 3+ years of employee and performance management experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Bachelor's degree or equivalent.
• Fluent in English (written and spoken).

Responsabilidades

• Safety programs support across the region.
• Ensure service quality and customer experience.
• Drive productivity of the department.
• People experience and coaching for station managers.

Conocimientos

Employee management

Performance management

English fluency

Educación

Bachelor's degree

Bachelor's in supply chain/related

Descripción del empleo

OTR Regional Coordinator is a strategic position designed to drive alignment, standardization, and operational excellence across all last mile OTR operations within the region. Unlike a station-level role, this position operates at the regional level, coordinating efforts across multiple delivery stations. OTR Managers at each station will report indirectly to this role, and the Regional OTR Coordinator will function as a peer to Delivery Station Managers. As a OTR Coordinator, you will influence cross-station OTR strategy, ensure consistency in on-road execution, and act as the single-threaded owner for regional OTR performance. You will negotiate priorities across stations, align capacity planning with regional goals, and drive data-driven decisions that impact DSP readiness, Flex channel management, fleet design compliance, and last mile delivery metrics across the network. During Peak Events this role requires working weekends, holidays, and night shifts to ensure flawless regional execution. You will lead pre-peak readiness audits, coordinate escalation protocols, and serve as the regional POC for OTR-related decisions.

Key job responsibilities

• Safety (supporting all programs)
• Service quality/customer experience
• Productivity of your department
• People Experience

A day in the life

• Review regional forecasts across all stations, identify capacity gaps, and align on-road resource planning to meet network goals.
• Audit and standardize safety programs and delivery service provider compliance across the region.
• Identify process improvements at individual stations and scale them regionally using Lean methodologies.
• Analyze cross-station on-road metrics, root cause recurring misses, and translate data into actionable priorities.
• Coach and influence station on-road managers without direct authority — earn trust through data and results.
• Coordinate peak readiness and align execution across all sites.

About the team

You will be part of the Amazon Logistics Team, responsible for the day-to-day on-road management. At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people.

Inclusive Team Culture

We embrace our differences and we are committed to furthering our culture of inclusion. We encourage team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.

BASIC QUALIFICATIONS

• 3+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Bachelor's degree or equivalent
• Speak, write, and read fluently in English, and have the ability to take direction in English

PREFERRED QUALIFICATIONS

• Bachelor's degree in supply chain management, operations, engineering, analytics or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.