A medical technology company seeks a Clinical Support Specialist in Ciudad Juárez, Mexico. This role demands expertise in Robotic Surgery and requires 3+ years of clinical experience, strong knowledge of the Operating Room environment, and the ability to train staff. English proficiency is essential. The position involves supporting surgeons during Mako surgeries and ensuring high clinical standards.
Formación
3+ years of experience in a clinical field.
Experience in surgical centers and hospital environments.
Must be able to provide support in Operating Room environments.
Responsabilidades
Act as a local expert on Robotic Surgery products during MAKO launch.
Deliver training and clinical support for new MAKO accounts.
Assist with preoperative planning and surgical insights.
Conocimientos
Clinical support
Surgical guidance
Training and education
Communication in English
Educación
Bachelor’s Degree in Biomedical Engineering
Descripción del empleo
What you will do
Act as a local expert on Robotic Surgery products, providing comprehensive support during the MAKO launch both inside and outside the operating room.
Deliver training, continuous service, and education for clients managing new MAKO accounts, ensuring high-level clinical support and product guidance for both internal and external stakeholders.
Support clinical education and training for MAKO in Stryker Mexico, which includes training Mako Product Specialists, surgeons, hospital staff, and Stryker colleagues.
Facilitate and support the development, preparation, and delivery of MAKO cadaveric courses and surgeon certifications.
Train and educate surgeons, operating room staff, and hospital teams on the use of the Mako system, accessories, and implants, ensuring alignment with released surgical techniques.
Assist surgeons with preoperative planning, including CT scan preparations, and provide clinical insights to optimize surgical outcomes.
Work closely with distributors and sales representatives to coordinate surgical logistics, instrument deliveries, and on-site support for Mako surgeries.
Ensure all business operations and activities comply with applicable laws and regulations, including the Foreign Corrupt Practices Act (FCPA), Stryker's Code of Conduct, and the highest ethical standards.
What you need
Required:
Bachelor’s Degree in Biomedical Engineering, or a related technical/clinical field of study.
+3 years of experience in clinical field.
Experience in surgical centers and hospital environments.
Experienced in clinical and surgical support, Operating Room environment and guidance of surgeons and clinical staff.
Advanced English.
Must reside in Chihuahua, Mexico, and be available to travel.
Preferred:
Experience in the medical industry, preferably in Orthopedics.
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