Organizational Change Management Lead

Takeda; Santa Fe; Híbrido; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Vouchers (Meal/Shop)

Flexible working schemes

Healthcare insurance: Life, Medical, D

Dental & Vision

Additional Time Off

Diversity, Equity, Inclusion programs

Descripción de la vacante

Takeda in Mexico City’s ICC is hiring for a Change Management lead to drive end-to-end change initiatives and communications across digital technology deployments. The role emphasizes stakeholder engagement, KPI tracking, and scalable change practices within a diverse, international environment.

The position offers a hybrid work model with in-office days and a competitive benefits package, including training and growth opportunities across a global company.

Formación

• Bachelor’s in related specialization area is essential.
• 6+ years of Change Management experience in a global IT setting.
• Excellent interpersonal and communication skills to clearly articulate messages to a variety of audiences.
• Ability to work with multi-cultural teams and collaborate with key stakeholders.
• Willingness to travel to other countries/regions when necessary.

Responsabilidades

• Lead the operational implementation of all Change Management services to deliver an Excellent Experience during times of change.
• Execute Change Management and Communications activities to support the adoption of new processes and technology to help achieve our Digital ambitions ensuring an exceptional end user experience.
• Ensure timely and quality Change Management assets delivery, based on a defined strategic approach.
• Manage and monitor the change and suggest reinforcements to support the transition.

Conocimientos

Interpersonal skills

Communication skills

Stakeholder management

Analytical thinking

Travel flexibility

Educación

Bachelor’s in related specialization

Herramientas

Microsoft Office 365

Change Management tools

Descripción del empleo

Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world.

Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators’ journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

About the role:

• Lead the operational implementation of all Change Management services to deliver an Excellent Experience during times of change.

• Execute Change Management and Communications activities to support the adoption of new processes and technology to help to achieve our Digital ambitions ensuring an exceptional end user experience.

• Ensure timely and quality Change Management assets delivery, based on a defined strategic approach.

• Manage and monitor the change and suggest reinforcements to support the transition.

How you will contribute:

• Change Management and Communications service delivery to effectively support change and provide an exceptional people experience. Services include (but not limited to):

• End to End Change Management and Communications services for digital technology implementations

• Track Change Management and Communications effectiveness through standard KPIs

• Identificationandmitigation/managementoforganizational,process,system and datachanges

• Manage thedefinedtrainingapproach in collaboration with Training team memberstodeliveranexceptionaluserexperience: Training Materials, Training Effectiveness, Training Approach, Training Needs Assessment, Curriculum, LMS, etc.

• Enable thedefinedCommunicationsand Engagement activities relevant to the Change Management strategy.

• Collaboration with Communicationsteammemberstodeliveranexceptional userexperience

• Monitor theChange Management effectiveness, based on data toidentify the appropriate improvement actions

• Apply the Project Managementpractices used in Change Management and Communications, including Project Plan, Milestone Management, Status Tracking and reporting, Deliverables Follow-up, Issue and Risk Management

• Guidance and oversight of resources executing activities as required

• Implementrelevant continuous improvement ideas to ensure the effective management of change. (e.g. Lessons learned, user feedback, RCA’s etc.)

• Work with Stakeholders to identify and implement improvementswithinC&C methods

• As a member of the Change and Communications team, support other team activities as needed and participate in C&C community activities to support internal collaboration and capability building

• All other duties reasonably required of the position.

DIMENSIONS AND ASPECTS

• Technical/Functional (Line) Expertise (Breadth and depth knowledge, on the application and complexity of technical projects).

• Experience with end-to-end change implementations for medium-large programs with knowledge of operational steps such as Change Impact Assessment, Change Action Plan, Communications Planning, Training Needs Assessment, Training Curriculum, Readiness Assessment, etc.

• Leadership (Vision, strategy and business alignment, people management, communication, influencing others, managing change) Drive participation from relevant Stakeholders and Subject Matter Experts (SME) to enable key decision making.

• Decision-making and Autonomy (Capacity and authority to make organizational decisions, autonomy in decision-making, complexity of decisions, impact of decisions, problem-solving).

• Interaction (Engagement with others when performing the job, internal and external relationships)

• Establish relationships with key Stakeholders to ensure the success our services.

• Innovation (C_reate/propose and implement new ideas, or solutions that bring significant positive change or value)_.

• Ensure the Change Management and Communications practices offer different modalities to support effectiveness.

• Complexity (Products managed, mix of businesses, internal and/or external business environment, cultural considerations)

• Partner with Stakeholders and Change Management and Communications team to bring unique and complex organizational and process questions.

What you bring to Takeda:

Essential

• Appropriate Bachelor’s in related specialization area (e.g. Change Management, Communications, Business Administration) is essential

• 6+ years of experience in Change Management in a global setting preferably in an IT function

• Experience in managing change in a diverse data and digital technology landscape

• Ability to manage change in a cross functional organization while being flexible and adaptable to work in ambiguous situations

• Excellent interpersonal and communication skills (both written and verbal English) to clearly articulate messages to a variety of audiences

• Ability to work successfully in multi-cultural teams and to build and maintain strong relationship with key local and global stakeholders

• Excellent oral and written communications skills, business acumen with analytical and problem-solving skills

• Practice efficient time management and coordinates tasks, working in an international environment

• Skilled in problem-solving, able to identify and address challenges creatively and effectively

• Flexibility to travel to other countries/regions when necessary

Tools and Technology

• Experience in communicating effectively to business and IT leaders

• Solid IT skills and a quick learner of new systems

• Open to new ways of working and applying new methodologies

• Proficient in using Microsoft Office 365 applications, including Word, Excel, and PowerPoint

• Experienced in using Change Management methods and tools to facilitate organizational change

Desired

• Master’s degree in related specialization area (e.g. Communications, Change Management, Business Administration, Human Resources, IS) is desirable but not essential.

What Takeda’s ICC Can Offer You

At Takeda, you take the lead on building and shaping your own career.

Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Monthly Supermarket and Food Vouchers
• Flexible Working Schemes
• Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
• Additional Time Off
• Diversity, Equity, and Inclusion Programs

WorkLocation: Mexico City - Santa Fe.

Hybrid model with a minimum in-office requirement of at least 10 (ten) days per month.

If you have further inquiries on the ICC Mexico City or this role, follow us on LinkedIn, and look up for our upcoming online events where we will elaborate on open roles and host Q&A sessions.

Locations

MEX - Santa Fe

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time