Order To Cash Processor

Accenture Global; Monterrey; On-site; MXN 360,000 - 560,000; Full time

Job summary

Accenture is seeking a detail-oriented and proactive professional to join our Shared Services team in Monterrey. You will support end-to-end OTC processes, ensuring accurate and timely execution in line with SLAs, KPIs, and compliance standards.

You will monitor performance metrics and maintain strong relationships with internal stakeholders to ensure service excellence. You will drive continuous improvement initiatives, identify process gaps, and support the implementation of best practices.

Qualifications

• Accounting or Finance background required.
• 1–2 years of OTC experience.
• English level B2.
• Strong stakeholder management and communication.
• 1–3 years leading and motivating a team.
• Working knowledge of ERP systems.
• Proficient in Excel.
• Customer service orientation.
• Focus on team goals.

Responsibilities

• Support end-to-end OTC processes and ensure timely execution in line with defined SLAs and KPIs.
• Monitor performance metrics and maintain relationships with internal stakeholders to ensure service excellence.
• Identify process gaps and drive continuous improvement initiatives.
• Support implementation of best practices across operations.
• Act as a subject matter expert to ensure adherence to procedures and high-quality delivery.

Skills

Stakeholder management

Team leadership

Customer service

Communication

Excel

English B2

Process improvement

Attention to detail

Team orientation

Education

Accounting or Finance background

Tools

ERP systems

Job description

We are looking for a detail-oriented and proactive professional to join our team in a dynamic Shared Services environment. In this role, you will support end-to-end operational processes, ensuring accurate and timely execution in line with defined SLAs, KPIs, and compliance standards. You will be responsible for processing transactions, monitoring performance metrics, and maintaining strong relationships with internal stakeholders to ensure service excellence. This position also plays a key role in driving continuous improvement initiatives, identifying process gaps, and supporting the implementation of best practices. As part of a fast-paced and collaborative team, you will contribute to process stability, provide internal support, and act as a subject matter expert, ensuring adherence to procedures and high-quality delivery across operations

• Required Accounting or Finance background.
• 1-2 years of demonstrated work experience in OTC processes
• English B2
• Strong stakeholder management and communication skills, related process domain expertise and experience, supervisory skills
• 1-3 years of experience in leading and motivating a team to achieve goals
• Working knowledge of ERP’s
• Strong interpersonal and written communication skills, with the ability and confidence to operate at senior levels within client and Accenture organizations
• Excel
• Strong customer service orientation (internal and external)
• Focus on team goals

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at [www.accenture.com](#)

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