L2/L3 Application Production Support Engineer

Accenture Global; Monterrey; On-site; MXN 420,000 - 640,000; Full time

Benefits offered by this job

Career development

Prestigious employer

Innovative tools

Global experts

Cutting-edge technologies

Continuous training

Collaborative environment

International projects

Job summary

Accenture, a leading global professional services company, invites you to join a world-class team in Monterrey. You will engage in projects that shape digital transformation across strategy, consulting, technology and operations, collaborating with global experts and leveraging cutting-edge tools and methodologies.

This role emphasizes 4-8 years of experience in core Java, Spring Boot, and application production support, with strong RCA and observability skills.

Qualifications

• 4-8 years of experience in relevant engineering roles.
• Proficiency in Spring Boot, Core Java, and system troubleshooting.
• Strong observability, RCA, and monitoring troubleshooting skills.
• Advanced English communication for global collaboration.

Skills

Spring Boot

Application Production Support L2/L3

Core Java

Engineering Support

Application Remediation

Troubleshooting & RCA

System Architecture

Advanced English

Observability & Monitor

Tools

CI/CD Tools

DevOps Tools

Job description

DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE! Did you know that Accenture is leading the digital transformation in the world? Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in:

• 200+ offices
• 120 cities
• 56 countries
• ~743,000 employees worldwide

Offer Highlights

• Career development tailored to your profile and interests
• Work in one of the best companies and feel proud
• Access to innovative methodology and tools
• Direct contact with global experts
• Use of cutting-edge technologies and work schemes
• Continuous training to keep growing
• Team-based and collaborative work environment
• Participation in International Projects

4-8 YoE Mandatory Skills:

• Spring Boot
• Application Production Support L2/L3
• Core Java
• Engineering Support
• Application Remediation
• Troubleshooting & Root Cause Analysis (RCA)
• System Architecture
• Advanced English
• Observability & Monitor

Nice to have:

• System Reliability & Performance
• SQL / Database Troubleshooting
• CI/CD & DevOps Tools

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- & innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Declaración de igualdad de oportunidades en el empleo Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen national, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.