Order Fulfillment Specialist

Wiwynn; Ciudad Juárez; On-site; MXN 300,000 - 520,000; Full time

Job summary

Wiwynn is seeking an Order Fulfillment Specialist in Ciudad Juárez, Mexico, to ensure material availability for production and customer delivery across global operations. You will monitor inventory health, plan materials, mitigate shortages, and align supply and demand with procurement, manufacturing, and logistics teams.

Responsibilities include managing shortages, optimizing safety stock, and analyzing MRP signals to maintain continuity while driving continuous improvements in inventory

Qualifications

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Business Administration, Logistics, or a related field.
• 3+ years of experience in material planning, inventory management, supply planning, or fulfillment operations.
• Experience in a manufacturing or global supply chain environment.
• Knowledge of MRP, inventory control, and supply chain planning processes.

Responsibilities

• Monitor material availability to support production build plans.
• Manage material shortages, identify supply risks, and drive recovery actions.
• Coordinate supply-demand alignment to meet customer delivery commitments.
• Optimize inventory levels, including safety stock, excess, and aging inventory management.
• Analyze MRP signals and material requirements to ensure supply continuity.
• Track and report fulfillment, inventory, and material readiness metrics.
• Collaborate with suppliers, procurement, planning, and manufacturing teams to resolve supply constraints.
• Support new product introductions (NPI) and product lifecycle transitions.
• Drive continuous process improvements to improve inventory efficiency and fulfillment performance.

Skills

MRP

Inventory management

Shortage risk

Supply planning

Excel

Power BI

Analytics

Communication

Collaboration

Multi-priority

Education

Bachelor's degree in Supply Chain Management, Industrial Engineering, Business Administration, Logistics, or a related field

Tools

MRP

Excel

Power BI

Job description

The Order Fulfillment Specialist is responsible for ensuring material availability to support production and customer delivery commitments across global operations. This role manages inventory health, material planning, shortage mitigation, and supply-demand alignment while collaborating with procurement, manufacturing, logistics, and planning teams to drive operational excellence.

Key Responsibilities

• Monitor material availability and support production build plans.
• Manage material shortages, identify supply risks, and drive recovery actions.
• Coordinate supply-demand alignment to meet customer delivery commitments.
• Optimize inventory levels, including safety stock, excess, and aging inventory management.
• Analyze MRP signals and material requirements to ensure supply continuity.
• Track and report key fulfillment, inventory, and material readiness metrics.
• Collaborate with suppliers, procurement, planning, and manufacturing teams to resolve supply constraints.
• Support new product introductions (NPI) and product lifecycle transitions.
• Drive continuous process improvements to improve inventory efficiency and fulfillment performance.

Qualifications

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Business Administration, Logistics, or a related field.
• 3+ years of experience in material planning, inventory management, supply planning, or fulfillment operations.
• Experience in a manufacturing or global supply chain environment.
• Knowledge of MRP, inventory control, and supply chain planning processes.

Required Skills

• Material Requirements Planning (MRP)
• Inventory Management and Optimization
• Shortage and Risk Management
• Supply and Demand Planning
• Advanced Microsoft Excel and data analysis
• Power BI or similar reporting tools
• Strong analytical and problem-solving skills
• Excellent communication and cross-functional collaboration
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience with global manufacturing and supplier management
• Knowledge of NPI material readiness and capacity planning

Key Performance Indicators (KPIs)

• Material Availability
• Inventory Turns
• Excess and Obsolete Inventory
• Production Material Readiness
• Shortage Reduction and Recovery Performance