Order Fulfillment Specialist

I10508 Critikon de Mexico, S. de R.L. de C.V.; Ciudad Juárez; Presencial; MXN 180.000 - 280.000; Jornada completa

Descripción de la vacante

GE HealthCare is seeking an Order Fulfillment Specialist to manage outbound shipments, documentation, and compliance for international orders. You will coordinate with freight forwarders and internal teams to meet customer expectations, ensure timely exports, and optimize logistics processes in a global environment.

The role requires a bachelor’s degree in logistics or supply chain, 2+ years in export operations or freight-forwarder management, and strong English/Spanish communication.

Formación

• Bachelor’s degree required and 2+ years in export operations, order management, or freight-forwarder operations.
• Strong cross-functional and global teamwork abilities.
• Excellent communication in English and Spanish.
• Proficient with Microsoft Office (Excel, PowerPoint, Word).
• Experience with compliant supply chains and export regulations.

Responsabilidades

• Coordinate supply chain efforts to meet customer expectations.
• Identify root-cause corrective actions for missed on-time delivery and follow up with action plans.
• Communicate status of backlog and shipping schedules to product and regional leaders.
• Coordinate shipment requirements with freight forwarders and global affiliates.
• Release international orders to forwarders and ensure export documentation.
• Maintain timely, accurate record-keeping in line with compliance.
• Lead cost-optimization projects in logistics and utilize optimal transport modes.
• Use Oracle Transportation Management for shipping decisions.
• Use daily 'My Orders' communications with customers.

Conocimientos

Interpersonal skills

Microsoft Office

English & Spanish

Six Sigma Green Belt

Educación

Bachelor’s Degree in Logistics

Supply Chain Management

Herramientas

OTM (Oracle Transportation Management)

Descripción del empleo

Job Description Summary

The principal role of the Order Fulfillment Specialist is to manage shipment, processes, and documentation for outbound orders. Ensuring that internal customers’ needs are met, and that company policies and international trade compliance regulations are adhered to.

Job Description Key responsibilities include:

• Coordinate efforts within the supply chain to comply with customer expectations
• Identify Root Cause Corrective Actions for OTD/SCOT missed and follow up actions plans accordingly.
• Communicate to product and region leader’s status of BOP backlog providing recovery plans and shipping schedules.
• Coordinating and communicating shipment delivery requirements with freight forwarders
• Primary contact for global affiliates in reference to the logistics process
• Releasing all International orders from distribution and manufacturing to freight forwarders
• Completing all required export documentation
• Responsible for timely, accurate and complete record keeping
• Ensuring all processes and documentation are in accordance with GEHC & Export compliance requirements
• Lead service / cost optimization projects
• Using OTM (Oracle Transportation Management) and logistics expertise to utilize the optimum mode of transport for shipments
• Use My Orders as the daily communication tool with customers.
• Position may or may not manage employees

Quality Expectations

• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and support corrective actions.

Qualifications

• Bachelor’s Degree, and 2 years export operations experience, or order management of freight forwarder operations experience
• Ability to work in a cross-functional, global team environment
• Interpersonal skills
• Proficient in Microsoft Office, i.e. Excel, Power Point, and Word
• Efficient communication in English and Spanish
• Bachelor’s Degree in Logistics, Materials or Supply Chain Management
• Minimum of 3 years of operational logistics, import / export and / or customs expertise.
• Solid communication and analytical skills, including experience with communicating with others from different countries and cultures.
• Ability to energize, develop, and build rapport at all levels within the organization
• Proven ability to execute, multi-task, and deliver on commitments.
• Experience working in a compliant supply chain
• Six Sigma Green Belt certified.
• Oracle order management experience.

Additional Information

• Relocation Assistance Provided: No

At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.