Oracle CPQ Developer

Johnson Controls; San Pedro Garza García; Presencial; MXN 870.473 - 1.218.662; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits package

Opportunities for professional growth

Supportive work environment

Commitment to work-life balance

Descripción de la vacante

Johnson Controls is seeking a professional with over 3 years of hands-on experience in Oracle CPQ. The candidate will work on configurations, workflows, and integrations, collaborating with teams for seamless quoting solutions and managing support tickets. Fluency in Spanish is essential for effective communication with stakeholders. The position offers a comprehensive benefits package, opportunities for professional growth, and a supportive work environment, reinforcing the company's commitment to employee well-being.

Formación

• 3+ years of hands-on experience with Oracle CPQ.
• Understanding of CPQ implementation, customization, and support.
• Experience in managing support tickets and ensuring timely resolution.

Responsabilidades

• Work on Oracle CPQ configurations, workflows, and integrations.
• Collaborate with cross-functional teams to deliver seamless quoting solutions.
• Utilize ServiceNow for tracking, prioritizing, and documenting incidents.

Conocimientos

Oracle CPQ

Problem-solving

Analytical skills

Communication in Spanish

Herramientas

ServiceNow

Descripción del empleo

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe.

What will you do?

• Work on Oracle CPQ configurations, workflows, and integrations.
• Collaborate with cross-functional teams to deliver seamless quoting solutions.
• Manage and resolve support tickets related to CPQ, ensuring SLA compliance.
• Utilize ServiceNow for tracking, prioritizing, and documenting incidents and requests.
• Provide troubleshooting and root cause analysis for CPQ-related issues.
• Provide support and troubleshoot CPQ-related issues.

What are we looking for?

• 3+ years of hands‑on experience with Oracle CPQ (Configure, Price, Quote).
• Understanding of CPQ implementation, customization, and support.
• Experience in managing support tickets and ensuring timely resolution in line with defined SLA commitments.
• Familiarity with ServiceNow or similar ITSM tools for incident, request, and change management.
• Excellent communication skills with fluency in Spanish.
• Preferably Oracle CPQ Certified (a strong plus).
• Communicate effectively with Spanish-speaking stakeholders.
• Proactive problem-solver with strong analytical skills.
• Ability to work independently and in a team environment.

What do we offer?

• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive and inclusive work environment.
• Commitment to work-life balance and employee well-being.
• Engagement in meaningful projects that make a difference.

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.