Ops Manager, Us Fulfillment, Amazon Transportation

Buscojobs México; Veracruz; Híbrido; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading global consultancy is seeking a consultant to deliver implementation services for warehouse management solutions. The role involves managing remote consulting activities, designing software solutions, and requires proficiency in English and Spanish. Candidates should possess a degree in Information Systems or a related field and have 2-3 years of relevant experience. The position allows for remote work with travel to customer sites as needed.

Formación

• 2-3 years of Warehouse Management experience.
• Experience using an ERP software for warehouse management.
• Ability to build required documents based on Agile development methodologies.

Responsabilidades

• Manage consulting activities such as go-live support.
• Design and deliver software solutions for customers.
• Liaise with technical teams to deliver customer requirements.

Conocimientos

Warehouse Management experience

Proficiency in English

Proficiency in Spanish

Travel readiness

Flexible work hours

Experience with data analytics

Educación

Bachelor’s or Master’s degree in Information Systems

Herramientas

Visio

Lucidchart

Excel

SQL

Descripción del empleo

Overview

Infor Global Delivery Services Consultants are an integral part of the services team and play a key role in delivering consulting services for the implementation of Infor Manufacturing and Distribution Solutions. The focus will be on client implementations in LATAM, North America and other geographical regions as required. The consultant will deliver implementation and both remote and on-site customer training. The consultant will work remotely or from the Mexico City office when not traveling to customer sites.

Responsibilities

• Manage remotely different consulting activities such as Conference Room Pilot sessions, go-live support, implementation lead and ongoing support.
• Facilitate solution discussions in the primary area of expertise and own documentation in line with SOW; participate in critical phases onsite or nearshore.
• Design and deliver software solutions for customers involving Warehouse Management System (WMS) and related products (ERP integrations, Warehouse Control System interfaces, Transportation Management System solutions, labeling, RFID, etc.).
• Lead integration workshops and facilitate end-to-end development of interfaces from requirement gathering to system study, coding, testing, deployment and enhancements.
• Liaise with technical teams to deliver customer requirements.
• Verify and validate solutions before delivering them to the customer.

Basic Qualifications

• 2-3 years of Warehouse Management experience.
• 2-3 years of experience using an ERP software for warehouse management.
• Travel readiness 20-50%. Passport required.
• Flexible with work hours across various time zones and geographies.
• Work 3 days per week in the Infor Mexico City office.
• Language requirement: Proficiency in English and Spanish.
• Bachelor’s or Master’s degree in Information Systems, Computer Science, Informatics, Supply Chain Management, and/or Finance or equivalent experience.

Preferred Qualifications

• Full lifecycle implementation experience using Infor Warehouse Management or other Warehouse Management solutions.
• Certifications in Supply Chain Management, Logistics.
• Ability to translate customer requirements and creatively configure solutions by mapping customer’s business needs to enterprise software.
• Experience building process diagrams for customers using tools like Visio or Lucidchart.
• Experience conducting training classroom, in-person and virtual.
• Ability to build required documents based on Agile development methodologies.
• Experience with data analytics using Excel and basic SQL.

Location

Job Location: Mexico City, MX office 3 days a week, with workaround for home office and customer sites.

About Infor

Infor is a global leader in business cloud software products for companies in industry-specific markets. Infor builds complete industry suites in the cloud and deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Our Values

At Infor, we strive for an environment founded on Principle Based Management (PBM) and eight guiding principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We are committed to increasing diversity to reflect our markets, customers, partners, and communities we serve now and in the future. Infor values privacy and provides a policy for you to read here.