Operations Program Manager

Flextronics - The Flex Company; Región Centro; Presencial; MXN 850.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Descripción de la vacante

Flex is looking for an Operations Program Manager to oversee end-to-end manufacturing programs and help SpinCo scale. You will drive production planning, cost efficiency, and cross‑functional collaboration with engineering, supply chain, and customer teams.

The role emphasizes leadership, lean initiatives, and delivering project milestones in a fast‑moving, high‑volume EMS environment. A strong focus on customer satisfaction is required.

Formación

• Bachelor’s degree in Engineering, Operations Management, Supply Chain, Business Administration, or related field.
• Experience in manufacturing operations, production management, program management, or related field.
• Hands-on experience within production operations, including manufacturing processes, production planning, workforce management, and daily execution.
• Proven experience leading production teams and driving operational performance in manufacturing.
• Strong customer-facing background with relationship management, issue resolution, and escalation handling.
• Experience managing cross-functional projects from initiation to completion.
• Knowledge of production planning, procurement, engineering change management, and manufacturing processes.
• Experience leading continuous improvement and Lean Manufacturing initiatives.
• Strong leadership to motivate and manage teams in a fast-paced environment.
• Excellent communication and analytic skills for reports, presentations, and business reviews.
• Advanced English communication skills, both written and verbal.
• Experience in EMS, electronics high-volume manufacturing environments.

Responsabilidades

• Interfacing with customers, solving problems, building relationships, and managing escalations.
• Coordinate efforts of operations team by establishing procurement, production and engineering services policies.
• Supervise production staff on work method and quality checkpoints.
• Lead projects with cross-functional teams from initiation to completion in a fast-paced environment.
• Participate in project planning sessions and contribute to timelines and deliverables.
• Participate in cross-departmental teams to deliver projects or initiatives.
• Facilitate meetings between teams to ensure alignment.
• Present project updates to stakeholders and senior leaders.
• Prepare reports or presentations summarizing progress and outcomes.
• Participate in lean initiatives.

Conocimientos

Lean Manufacturing

Project management

Cross-functional leadership

Customer-facing

Problem solving

Educación

Bachelor's degree in Engineering, Operations Management, Supply Chain, Business Administration, or related field

Descripción del empleo

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Job Summary

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission‑critical applications. The Operations Program Manager will be based on Flex North. Reporting to the Industrial Sr Director, Global Program Management the Operations Program Manager role manages and oversees the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations. This role focuses on achieving high levels of forecast accuracy, managing manufacturing costs, and project timelines aligned with the overall manufacturing capacity for a customer program. This role requires a strategic leader who can effectively manage resources with cross‑functional teams, optimize operational processes, and drive continuous improvement initiatives to maximize customer satisfaction and manufacturing performance.

Typical day looks like

• Interfacing with customers, including solving customer problems, building relationships, and managing escalations.
• Coordinate efforts of operations team by establishing procurement, production and engineering services policies and practices.
• Supervise production staff on work method and quality checkpoints.
• Leading successfully projects with cross‑functional teams from initiation to completion in a fast‑moving environment.
• Participating in project planning sessions and contributing to timelines and deliverables.
• Participating in cross‑departmental teams to deliver projects or initiatives.
• Facilitating meetings between different teams to ensure alignment.
• Effectively presenting project updates to stakeholders and senior leaders.
• Preparing reports or presentations summarizing project progress and outcomes.
• Participating in lean initiatives.

The experience we’re looking to add to our team

• Bachelor’s degree in Engineering, Operations Management, Supply Chain, Business Administration, or a related field.
• Experience in manufacturing operations, production management, program management, or a related field.
• Must have hands‑on experience working within production operations, including direct involvement with manufacturing processes, production planning, workforce management, and daily operational execution.
• Proven experience leading production teams and driving operational performance in a manufacturing environment.
• Strong background in customer‑facing roles, including relationship management, issue resolution, and escalation management.
• Experience managing cross‑functional projects from initiation through implementation and completion.
• Knowledge of production planning, procurement, engineering change management, and manufacturing processes.
• Experience leading continuous improvement and Lean Manufacturing initiatives.
• Strong leadership skills with the ability to motivate, develop, and manage teams in a fast‑paced environment.
• Excellent problem‑solving, decision‑making, and project management skills.
• Ability to communicate effectively with customers, operational teams, and senior leadership.
• Strong analytical skills with experience preparing reports, presentations, and business reviews.
• Advanced English communication skills, both written and verbal.
• Experience in EMS, electronics high‑volume manufacturing environments.

What you’ll receive for the great work you provide

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.
• KC10 Job Category Operations

Flex is an Equal Opportunity Employer

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Through the collective strength of ~150,000 team members across 30 countries and responsible, sustainable operations, Flex is the diversified manufacturing partner of choice that helps market‑leading brands design, build and deliver innovative products that improve the world. A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people’s lives. Together, let’s create the extraordinary!