Operations Manager

Ibancar World; Ciudad de México; Presencial; MXN 1,200,000 - 1,800,000; Jornada completa

Descripción de la vacante

A fast-growing fintech company is seeking a Mexico Operations Manager to lead consumer lending operations from their office in Mexico City. The role requires overseeing the entire lending cycle, leading teams, and ensuring compliance. Candidates should have a Bachelor's degree, over 5 years of experience in fintech operations, and be bilingual in Spanish and English. The position offers career growth and performance-linked earnings.

Servicios

Career growth opportunities

Performance-linked earnings

Equity participation

Prime location in Juárez neighborhood

Collaborative culture

Formación

• 5+ years in operations management within fintech or consumer lending.
• Proven track record leading high-performance teams.
• Comfort with technology-driven solutions.

Responsabilidades

• Oversee the entire consumer lending cycle from underwriting to collections.
• Design and manage operational processes for compliance.
• Monitor KPIs and implement continuous improvements.

Conocimientos

Operations management

Leadership

Financial knowledge

Bilingual (Spanish and English)

Data analysis

Educación

Bachelor’s degree in Business Administration or related field

Descripción del empleo

Mexico Operations Manager – Consumer Lending (Fintech)

Location: Juárez (Hamburgo area), Mexico City, Mexico

Who We Are

Ibancar is a fast-growing fintech company headquartered in Málaga, Spain, with operations in Spain and Mexico. We specialize in technology-driven consumer lending and loan-as-a-service solutions. Our innovative digital asset-backed lending model is now expanding into automotive and broader consumer credit financing in 2025.

We hire only the best: ambitious, intellectually agile professionals who thrive in high-energy, fast-paced environments. If you want to be part of a high-performance culture that rewards results, we want to meet you.

The Role

We are seeking an experienced Lending Operations Manager to lead our Mexico operations from our Juárez office in Mexico City. You will oversee the entire consumer lending cycle — from underwriting to disbursement, collections, recoveries, and legal — ensuring efficiency, compliance, and alignment with our growth objectives.

Key Responsibilities

• Design, implement, and manage operational processes for the entire loan lifecycle, ensuring they meet strategic and regulatory requirements.
• Build and lead multidisciplinary teams (collections, legal, logistics) to deliver operational excellence.
• Drive the adoption of new technologies to enhance customer experience, streamline lending processes, and optimize collections.
• Monitor KPIs, analyze performance data, and implement continuous improvement initiatives to achieve business plan targets.
• Lead operational projects supporting product expansion and market growth.
• Ensure high-quality customer service and effective debt recovery processes.

Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or related field.
• 5+ years in operations management within the financial or fintech sector, ideally consumer lending.
• Proven track record leading high-performance teams.
• Strong knowledge of financial products, asset-backed lending, and preferably automotive financing.
• Fluent in Spanish and English, both written and spoken.
• Advanced data analysis skills and comfort with technology-driven solutions.
• Strategic, results-driven mindset.

What We Offer

• Career growth: Join a company expanding globally, with opportunities to take on senior leadership roles.
• Performance-linked earnings: Your compensation will grow with your success.
• Equity participation: Become a co-owner of the business as we grow.
• Prime location: Work in the vibrant Juárez neighborhood of Mexico City.
• Collaborative culture: Be part of a talented, supportive team that values excellence.

Ready for the Challenge?

Send your CV to [e-mail] with the subject line Operations Manager – Consumer Lending Mexico.