Operations Associate, Ratings Operations Support (RWS)

Fitch Ratings; Monterrey; Presencial; MXN 524.017 - 698.690; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunities for career growth

Strong commitment to work-life balance

Collaborative team environment

Descripción de la vacante

Fitch Ratings in Monterrey is searching for an Operations Associate to enhance productivity within our Ratings Operations Support team. You will serve as the first contact for system inquiries and collaborate with various teams to improve operational efficiencies.

The ideal candidate will have a strong customer focus and be able to manage multiple tasks. A Bachelor’s degree is preferred, and opportunities for career growth and professional development are provided. Join us in creating a standardized rating process.

Formación

• Experience managing multiple tasks and meeting deadlines.
• Strong customer focus and commitment to providing exceptional client service.
• Highly self-motivated with strong organizational skills.

Responsabilidades

• Serve as first point of call for system or workflow-related questions.
• Collaborate with IT to resolve system-related issues.
• Test system workflows and enhancements.

Conocimientos

Customer service focus

Organizational skills

Problem-solving skills

Communication skills

Attention to detail

Educación

Bachelor’s degree

Descripción del empleo

Operations Associate, Ratings Operations Support (RWS)

Requisition ID: 50264

Business Unit: Fitch Ratings

Category: Operations

Location: Monterrey, MX

Date Posted: Jul 2, 2026

Fitch Ratings’ Ratings Operations Support team is currently seeking an Operations Associate based out of our Monterrey office.

Ratings Operations Support is focused on creating the most efficient operating environment for the analytical teams by bringing consistency and standardization to all operational aspects of the rating process. This position involves working collaboratively with members of the analytical teams, IT and others to ensure that procedures and applications developed to support the process meet the needs of the users and support compliance with the Company’s overall business and regulatory requirements.

What We Offer:

• Be a part of a skilled, collaborative, and diverse global team.
• Opportunities for career growth and professional development
• Strong commitment to work-life balance

We’ll Count on You To:

• Be the first point of call for analysts with system or workflow-related questions
• Collaborate with IT and other teams to resolve system-related issues
• Test system workflows and enhancements
• Contribute to our system knowledge base
• Incorporate AI usage in daily work to increase productivity
• Encourage and support efficient and compliant best practices

What You Need:

• Experience managing multiple tasks and meeting deadlines, with a strong desire to learn about the ratings process and applications used
• A strong customer focus and commitment to providing exceptional client service
• Highly self‑motivated, strong organizational, and problem‑solving skills
• Strong communication skills to effectively collaborate with analytical, IT and operations teams.
• A quick learner with excellent attention to detail

What Would Make You Stand Out:

• A bachelor’s degree is preferred
• Experience working within a support team who is used to handling system inquiries and solving problems

Fitch Group is a proud Equal Opportunity and Aff…