Operation Global Lead Source to Pay (S2P)

RGP; Región Centro; Presencial; MXN 1.395.916 - 1.744.896; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Paid Time Off

Descripción de la vacante

RGP is hiring a Regional Operations Lead in Guadalajara to manage Source-to-Pay operations. You will oversee procurement processes, resolve operational issues, and lead a team. Candidates must have 8+ years of relevant experience and knowledge of systems like SAP or Coupa. This is a full on-site role, fostering accountability and continuous improvement. The company offers comprehensive benefits, including health insurance, professional development, and paid time off.

Formación

• 8+ years of experience in Source-to-Pay (S2P) or Procure-to-Pay (P2P) operations.
• Proven experience leading operational teams and managing stakeholders.
• Strong understanding of end-to-end procurement processes.

Responsabilidades

• Act as the primary point of contact for S2P-related operations.
• Ensure smooth execution of the end-to-end S2P process.
• Resolve operational issues like blocked invoices and payment requests.

Conocimientos

Stakeholder management

Process optimization

Problem-solving

Procurement knowledge

Communication skills

Educación

Bachelor’s degree in Business, Finance, or Accounting

Herramientas

SAP

Ariba

Coupa

Ivalua

Descripción del empleo

We are seeking a Regional Operations Lead to oversee and strengthen our end-to-end Source-to-Pay (S2P) operations across the region. This role is responsible for ensuring seamless procurement processes, efficient invoice management, and timely payments, while driving operational excellence and continuous improvement.

As a key point of contact for stakeholders, suppliers, and internal teams, you will play a critical role in optimizing workflows, resolving escalations, and enhancing the overall efficiency and scalability of the S2P function. This position requires a strong understanding of procurement processes, ERP systems, and a proactive, solution-oriented mindset.

Candidates living in Guadalajara Metropolitan area due to full on site requirement.

What you will work on

• Act as the primary point of contact for all S2P-related operations, handling escalations, exceptions, and operational queries from internal stakeholders and suppliers.
• Ensure smooth execution of the end-to-end S2P process, from requisition to payment.
• Resolve operational issues such as blocked invoices, urgent payment requests, and GR/IR discrepancies.
• Lead regular operational meetings and provide support and guidance to requisitioners, budget owners, and controllers.
• Manage vendor and internal tickets, coordinate supplier interactions, and support vendor onboarding and verification processes.
• Drive process improvements through root cause analysis, identification of bottlenecks, and implementation of standardized workflows.
• Support and promote automation initiatives to enhance efficiency, accuracy, and scalability of S2P operations.
• Monitor performance metrics and ensure compliance with internal policies and controls.
• Lead and develop a team, fostering accountability, collaboration, and continuous learning.

What you will bring

• Bachelor’s degree in Business, Finance, Accounting, or a related field.
• English Advance.
• It is important to note that this role is 100% on-site and limited to Guadalajara.
• 8+ years of experience in Source-to-Pay (S2P), Procure-to-Pay (P2P), or shared services operations.
• Proven experience managing stakeholders and leading operational teams.
• Strong knowledge of procurement and ERP systems such as SAP, Ariba, Coupa, or Ivalua.
• Solid understanding of end-to-end procurement processes, including purchasing, invoicing, and payments.
• Strong problem-solving skills with the ability to manage escalations and complex operational issues.
• Experience in process optimization, continuous improvement, and automation initiatives.
• Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

What you can expect

• An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
• Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors.
• Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.