Operador de Cuartos

Four Seasons Hotel; Cabo San Lucas; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

Una empresa de lujo en la costa de Baja California busca un Operador de Habitaciones para realizar mantenimiento preventivo y correctivo en un entorno hotelero. Este puesto es fundamental para garantizar que todas las instalaciones funcionen correctamente y que los huéspedes disfruten de una experiencia de calidad. Los candidatos ideales tendrán experiencia en mantenimiento, habilidades técnicas y un enfoque proactivo para resolver problemas. Únete a un equipo que valora la excelencia y la colaboración, donde podrás crecer y desarrollarte en un ambiente dinámico y enriquecedor.

Servicios

Salarios altamente competitivos

Plan de incentivos anuales

Servicio de transporte

Servicio de lavandería de uniformes

Talleres de capacitación interna

Premios por servicio a empleados

Formación

• 1-2 años de experiencia en mantenimiento en un entorno hotelero.
• Conocimiento de sistemas eléctricos, plomería y aire acondicionado.

Responsabilidades

• Realizar mantenimiento preventivo y reparaciones rápidas en habitaciones.
• Colaborar con otros departamentos para coordinar el mantenimiento.

Conocimientos

Mantenimiento preventivo

Resolución de problemas

Atención al detalle

Trabajo en equipo

Educación

Experiencia en mantenimiento

Herramientas

Herramientas de mantenimiento

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos en Costa Palmas:

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA , is part of the exclusive Costa Palmas resort community, which also includes a private marina and a members-only beach and yacht club, situated along a stretch of two miles of pristine white sand and the warm swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming guests from around the world to experience the legendary quality and service of Four Seasons while discovering the richness and beauty of the East Cape of Baja California with a variety of activities including swimming, snorkeling, sport fishing, golf, and desert adventures.

About the role of Room Operator:

The Room Operator is responsible for performing preventive and corrective maintenance tasks in hotel rooms to ensure that all systems and equipment function properly. This position requires technical skills in repair and maintenance, as well as a proactive approach to problem-solving and attention to detail, always ensuring a quality experience for guests.

What will you do in this position?

• Preventive Maintenance: Perform regular preventive maintenance in rooms, including air conditioning systems, lighting, plumbing, locks, and appliances to prevent failures.
• Quick Repairs: Address and repair issues in rooms, such as electrical failures, plumbing, heating, air conditioning, among others, in a timely and efficient manner.
• Equipment and Room Inspection: Regularly inspect rooms for defects or damages and report them to the maintenance supervisor for prompt resolution.
• Collaboration with Other Departments: Work closely with housekeeping staff and the front desk team to coordinate room maintenance without disrupting the guest experience.
• Inventory Management: Control and maintain an adequate inventory of materials and tools necessary for routine repairs and maintenance.
• Compliance with Regulations: Ensure compliance with all safety, hygiene, and health regulations in all activities carried out within the hotel.
• Reports and Documentation: Document all repairs, tasks performed, and issues resolved, and provide daily reports to the supervisor or maintenance chief.
• Room Improvements: Propose improvements or upgrades for room facilities or equipment to optimize guest experience and operational efficiency.

What will be necessary for this role?

• Experience: Minimum of 1 to 2 years of maintenance experience in a hotel environment or a similar position.
• Technical Knowledge: Knowledge of electrical systems, plumbing, air conditioning, and repair of appliances and room equipment.
• Skills: Ability to solve problems quickly and efficiently. Attention to detail and skills to work independently.
• Attitudes: Proactive approach, positive attitude, and willingness to collaborate with other departments and resolve issues promptly.
• Physical Conditions: Ability to perform manual work, lift heavy objects, and carry out tasks in diverse work environments.
• Language: Proficiency in Spanish is essential. Knowledge of English or other languages is a plus.

*This job requires applicants to have valid work authorization in Mexico, and Spanish is essential.*

What we offer:

• Compensation: Highly competitive salaries, as well as an annual incentive plan for managerial and/or department head positions.
• Transportation: Transportation service from San Lucas and San José del Cabo to the resort.
• Uniforms: Uniform laundry service for employees.
• Training and Development: Internal training workshops for line employees and/or managers.
• Recognition: Employee service awards, as well as employee of the month and employee of the year awards.

Service Culture:

Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader surveys, traveler reviews, and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:

• Company website: www.fourseasons.com
• Our careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs