Operador de Cuartos

Four Seasons Hotels and Resorts; Cabo San Lucas; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

Una empresa de renombre busca un Operador de Habitaciones para realizar mantenimiento preventivo y correctivo en un entorno de lujo. Este rol es crucial para garantizar que todos los sistemas y equipos funcionen correctamente, ofreciendo así una experiencia de calidad a los huéspedes. Con un enfoque proactivo y atención al detalle, el candidato ideal contribuirá a la satisfacción del cliente y al funcionamiento eficiente del hotel. Si te apasiona el mantenimiento y el servicio al cliente, esta es una oportunidad emocionante para unirte a un equipo que valora la excelencia y la colaboración.

Servicios

Salarios altamente competitivos

Plan de incentivos anuales

Servicio de transporte

Limpieza de uniformes

Talleres de formación interna

Premios de reconocimiento

Formación

• Experiencia en mantenimiento en un entorno hotelero o posición similar.
• Conocimiento de sistemas eléctricos, plomería y aire acondicionado.

Responsabilidades

• Realizar mantenimiento preventivo y reparaciones rápidas en las habitaciones.
• Colaborar con el personal de limpieza y la recepción para coordinar el mantenimiento.

Conocimientos

Mantenimiento preventivo

Resolución de problemas

Atención al detalle

Colaboración interdepartamental

Educación

Experiencia mínima de 1 a 2 años en mantenimiento

Herramientas

Herramientas de mantenimiento

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas:

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, is part of the exclusive Costa Palmas resort community, which also includes a private marina and a beach and yacht club for members, situated along a stretch of two miles of pristine white sand and the warm swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience the legendary quality and service of Four Seasons while discovering the richness and beauty of the East Cape of Baja California with a variety of activities including swimming, snorkeling, sport fishing, golf, and desert adventures.

About the Room Operator Role:

The Room Operator is responsible for performing preventive and corrective maintenance tasks in hotel rooms to ensure that all systems and equipment function properly. This position requires technical skills in repair and maintenance, along with a proactive approach to problem-solving and attention to detail, always ensuring a quality experience for guests.

What will you do in this role?

• Preventive Maintenance: Perform regular preventive maintenance in rooms, including air conditioning systems, lighting, plumbing, locks, and appliances to prevent failures.
• Quick Repairs: Address and repair issues in rooms, such as electrical failures, plumbing, heating, air conditioning, among others, promptly and efficiently.
• Equipment and Room Inspection: Regularly inspect rooms for defects or damage and report them to the maintenance supervisor for prompt resolution.
• Collaboration with Other Departments: Work collaboratively with the cleaning staff and front desk team to coordinate room maintenance without disrupting the guest experience.
• Inventory Management: Control and maintain an adequate inventory of materials and tools necessary for routine repairs and maintenance.
• Compliance with Regulations: Ensure compliance with all safety, hygiene, and health regulations in all activities performed within the hotel.
• Reports and Documentation: Document all repairs, tasks performed, and problems solved, and provide daily reports to the supervisor or maintenance chief.
• Room Improvements: Propose improvements or upgrades for room facilities or equipment to optimize guest experience and operational efficiency.

What will be necessary for this role?

• Experience: Minimum of 1 to 2 years of maintenance experience within a hotel environment or a similar position.
• Technical Knowledge: Knowledge of electrical systems, plumbing, air conditioning, and repair of appliances and room equipment.
• Skills: Ability to solve problems quickly and efficiently. Attention to detail and skills to work independently.
• Attitudes: Proactive approach, positive attitude, and willingness to collaborate with other departments and resolve issues quickly.
• Physical Conditions: Ability to perform manual labor, lift heavy objects, and perform tasks in diverse work environments.
• Language: Proficiency in Spanish is essential. Knowledge of English or other languages is a plus.

*This job requires applicants to have valid work authorization in Mexico and Spanish is essential.*

What we offer:

• Compensation: Highly competitive salaries, as well as an annual incentive plan for managerial and/or department head positions.
• Transportation: Transportation service from San Lucas and San José del Cabo to the resort.
• Uniforms: Uniform laundering for employees.
• Training and Development: Internal training workshops for line employees and/or managers.
• Recognition: Employee service awards, as well as employee of the month and employee of the year awards.

Service Culture:

Four Seasons consistently ranks among the best hotels in the world and the most prestigious brands in reader surveys, traveler reviews, and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

For more information visit us at:

• Company website: www.fourseasons.com
• Our careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs