Onsite Critical Incident Response Agent

DoorDash; Ciudad de México; Presencial; MXN 522.921 - 784.381; Jornada completa

Descripción de la vacante

DoorDash is looking for a Physical Security Agent for its Critical Incident Response Team in Mexico City. This on-site role demands real-time monitoring of incidents affecting operations and personnel. Responsibilities include assessing security alerts, managing access control, and coordinating responses during emergencies.

The ideal candidate will have strong analytical skills, relevant certifications, and experience in emergency management. The position involves working various hours, including nights and weekends, and requires fluency in English.

Formación

• 2–4+ years of experience in emergency management or related security operations.
• Current CPR, First Aid, and AED certification required.
• Strong analytical skills and calmness under pressure.
• Exceptional communication, especially in high-stakes situations.

Responsabilidades

• Monitor and respond to security alerts to identify threats.
• Manage employee and guest badging and access.
• Triage incidents and act as the initial contact for reporting.
• Coordinate with internal and external teams during incident response.

Conocimientos

Analytical skills

Situational awareness

Communication skills

Problem-solving

First Aid and CPR certified

Language skills (English)

Educación

Bachelor's degree in emergency management or related field

Herramientas

Incident management systems (Everbridge, Dataminr)

Jira

Descripción del empleo

DoorDash is looking for a Physical Security Agent for its Critical Incident Response Team in Mexico City. This on-site role demands real-time monitoring of incidents affecting operations and personnel. Responsibilities include assessing security alerts, managing access control, and coordinating responses during emergencies.

The ideal candidate will have strong analytical skills, relevant certifications, and experience in emergency management. The position involves working various hours, including nights and weekends, and requires fluency in English.