On-Site Integration & EDI Support Analyst

Paylocity; Región Centro; Presencial; MXN 515.198 - 858.664; Jornada completa

Descripción de la vacante

A cloud-based HR solution provider is seeking a Support Analyst in Guadalajara, Mexico. This full-time position requires expertise in EDI/Carrier Connections and strong problem-solving, along with excellent Excel skills. The ideal candidate will assist clients with benefits systems and perform multiple daily electronic banking tasks. Communication skills and a degree are mandatory, along with a passion for continuous learning. This role is 100% in-office, requiring on-site work five days a week.

Formación

• 1-2 years’ experience in an EDI/Carrier Connections or Benefits support role.
• Intermediate skills in MS Office, particularly Excel.
• Excellent communication skills with a business-level English proficiency.

Responsabilidades

• Learn and become an expert on application features and configuration.
• Create, monitor, and prioritize projects and help tickets.
• Troubleshoot and resolve EDI and API connectivity issues.
• Coordinate setup projects with internal partners and vendors.
• Maintain and audit EDI Election and Contribution files daily.
• Partner closely with Implementation Consultants.

Conocimientos

Communication

Problem-solving

Attention to detail

MS Excel

Educación

Associates/Bachelors Degree

Descripción del empleo

A cloud-based HR solution provider is seeking a Support Analyst in Guadalajara, Mexico. This full-time position requires expertise in EDI/Carrier Connections and strong problem-solving, along with excellent Excel skills. The ideal candidate will assist clients with benefits systems and perform multiple daily electronic banking tasks. Communication skills and a degree are mandatory, along with a passion for continuous learning. This role is 100% in-office, requiring on-site work five days a week.