On-Demand Technical Implementation Lead

SAP SE; Ciudad de México; Híbrido; USD 60,000 - 100,000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un Líder de Implementación Técnica On-Demand que desempeñará un papel crucial en la implementación de soluciones Ariba. Esta posición ofrece la oportunidad de trabajar en un entorno colaborativo, donde se valoran la inclusión y el desarrollo personal. El candidato ideal tendrá experiencia en consultoría de implementación, habilidades de comunicación excepcionales y la capacidad de gestionar múltiples proyectos simultáneamente. Con un enfoque en la satisfacción del cliente, este rol es perfecto para quienes buscan hacer una diferencia en un entorno dinámico y en constante evolución. Si te apasiona la tecnología y la mejora continua, esta es tu oportunidad.

Servicios

Ambiente colaborativo

Oportunidades de desarrollo personal

Modelos de trabajo flexibles

Reconocimiento de contribuciones individuales

Formación

• Experiencia en consultoría de implementación técnica y despliegue de soluciones.
• Fluidez en inglés y español con habilidades de presentación.

Responsabilidades

• Asistir en la implementación de soluciones Ariba OnDemand y gestionar la satisfacción del cliente.
• Colaborar con equipos internos y externos para optimizar el impacto en el cliente.

Conocimientos

Comunicación efectiva

Organización

Conocimientos en Ariba

Presentaciones virtuales

Trabajo en equipo

Educación

Licenciatura en negocios / informática

Maestría en educación técnica

Herramientas

SQL

MS Suite

XML

Descripción del empleo

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Practice Development

• The On-Demand Technical Implementation Lead will assist with most aspects of an Ariba OnDemand implementation including (but not limited to): solutions design, business rule development, user interface configuration and customization, external system integration, technical / end-user training and project management.
• Drive “best in class” business processes implementation on SAP Ariba cloud solution.
• The On-Demand Technical Implementation Lead will assist the customer with data extraction from their existing systems, ensuring adherence to data specifications, and resulting in successful integration with Ariba OnDemand Solutions.
• Also influence the opinions and decisions of clients leveraging proven best practices.
• Act as a liaison between the customer and various groups within Ariba such as Technical Support, Sales, Engineering, and Solutions Marketing.

Customer Focus

• The On-Demand Technical Implementation Lead, together with other OnDemand Implementation team members, is responsible for customer satisfaction during the successful deployment of solutions.
• Maintains regular communications with Customer representatives during implementation to keep them appraised of current project status.

Ariba Solution Expertise

• Is conversant in features, functionality and applicability of the following Ariba OnDemand Solutions:
• Procure to Pay, Procure-to-order, Invoice Pro, Procurement Content and Services Procurement (Field Glass).
• Build solution, customer, and industry knowledge by leveraging the appropriate resources (internally at Ariba and externally at the customer).
• Be willing to continuously learn new features (and occasionally new technology) and adapt to changing cloud technology and deployment methodologies.

Teamwork

• Works with and often lead internal and external resources to optimize customer impact.
• Proactively collaborates and drives the internal team to anticipate and respond to issues that could impact solution deployment.
• Executes with minimal guidance and shows strong initiative.
• Maintains regular communications with the Project Manager.
• Displays proactive communication (i.e., face-to-face meetings and phone calls are more frequent than emails).

Basic Minimum Qualifications

• Bachelor’s Degree in business / computer science.
• Proven experience in IT or procurement-deployment consulting.
• 2 years professional experience.
• Strong communication skills including:
• Fluency in English and Spanish.
• Ability to deliver presentations and lead discussions remotely in a virtual environment.
• Ability to deliver presentations and lead discussions on-site.
• Strong Organizational skills with proven experience in managing work from multiple projects simultaneously.
• Ability to travel on a minimal basis (less than 10%).

Preferred Qualifications

• Management degree or Master’s degree in a technical education.

Preferred Experience

• 5 years professional experience (technical consulting or custom development).
• Experience with systems implementation process/methodology including Waterfall and Agile approaches.
• Experience implementing or supporting an on-demand solution.
• Experience implementing or supporting an ERP system (Oracle, SAP, and PeopleSoft).
• Experience deploying systems based on object-oriented platforms.
• Experience working with Ariba products.
• High level of competency in process design and configuration.

Preferred Knowledge

• Technical Education Background (IT, Engineering Degree, Physical Sciences).
• Understanding of procurement and/or Accounts Payable.
• Understanding of systems implementation process.
• XML – ability to read, define and map XML documents.
• SQL – ability to create queries in SQL.
• MS Suite – ability to communicate effectively with Excel, Word, PPT, Visio.
• UNIX – some background/exposure.
• Web services - some background/exposure.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 422314 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.