Oliver Wyman - Administrative Assistant- Mexico City

Marsh & McLennan Companies; Ciudad de México; Híbrido; MXN 367,000 - 552,000; Jornada completa

Descripción de la vacante

A global management consulting firm is seeking an organized Administrative Assistant in Mexico City. This hybrid role requires supporting up to 6 Principals with a focus on client service and administrative management. Ideal candidates will have a Bachelor's degree and at least 3 years of relevant experience, with strong skills in organization and communication. The position necessitates 2 days a week in the office and fluency in English is required.

Formación

• At least 3 years of administrative, hospitality or customer service experience.
• Experience in financial services, management consultancy, or a professional services environment a plus.
• English fluency required.

Responsabilidades

• Complete a variety of administrative tasks for core clients.
• Collaborate with other AAs/EAs for smooth execution.
• Basic calendar management including scheduling meetings.

Conocimientos

Organizational skills

Customer service

Communication skills

Teamwork

Time management

Educación

Bachelor’s degree

Herramientas

Microsoft Office Suite

CRM (Microsoft Dynamics)

Descripción del empleo

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.

Visit our website for more details about Oliver Wyman: www.oliverwyman.com

Job Overview

Oliver Wyman is seeking an organized and enthusiastic Administrative Assistant to support up to 6 Principals.

PLEASE SUBMIT CVs IN ENGLISH

THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK. THERE IS NO OPTION TO BE FULLY REMOTE.

Responsibilities

• Successfully and consistently complete a variety of administrative skills for your core clients
• Collaborate with other AAs/EAs to ensure fluid and flawless execution of duties that require teaming with others
• Basic calendar management including accepting and declining meetings, addressing calendar conflicts, identify and reserve meeting space, regular review of scheduled meetings to ensure logistics are accurate and no back-to-back dial-ins are scheduled
• Other administrative duties including booking business travel, organizing video conferences, processing expense reports, timesheets, vendor invoices, CRM contact data entry and updates, coordinate internal and external events
• Responsive to internal and external client needs
• Deliver a positive service experience to clients and work to build and maintain trusted relationships
• Single point of contact for core administrative needs
• Liaise with other support departments (DTP, Finance, IT, HC, etc.)
• Perform other related duties as required by management

Team Support

• Provide coverage for AAs who are out of the office to ensure seamless support to Principals
• Provide training and support to new team members
• Participate in team meetings and projects with an eye to improving processes and the overall performance of the Executive Assistant team

Experience Required

• Bachelor’s degree preferred
• At least 3 years of administrative, hospitality or customer service experience, or other transferable skills
• Experience in financial services, management consultancy, and/or a professional services environment a plus
• English fluency a must

Technical Skills

• Proficiency working with Microsoft Office Suite
• Basic knowledge of CRM (Microsoft Dynamics) a plus, but not necessary

Skills and Attributes

• Good judgement
• Ownership mentality
• Empathetic, courteous, positive demeanor
• Strong organizational skills with demonstrated ability to prioritize and manage multiple tasks
• Ability to work in fast-paced environment and be detail-oriented
• Resourceful and proactive
• Strong problem-solving skills and decision-making capabilities
• Superior written and verbal communication skills
• Good time-management skills
• Team player who is able to work with different personalities and working styles

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.