Network Support Analyst - Cisco

NTT DATA; Guadalajara; Presencial; USD 30,000 - 70,000; Jornada completa

Descripción de la vacante

Join a forward-thinking organization as a Network Support Analyst in Guadalajara, where you will leverage your expertise in network systems and configurations. This role involves designing, implementing, and maintaining networked systems while collaborating with vendors and IT personnel. You'll be part of a dynamic team that values innovation and growth, ensuring that you can further develop your skills in a supportive environment. If you are ambitious and goal-oriented, this position offers a fantastic opportunity to contribute to the success of a global leader in business and technology services.

Formación

• Hands-on experience with network systems including routers and switches.
• Strong documentation skills and experience with Microsoft tools.

Responsabilidades

• Design and implement networked systems, troubleshoot issues, and liaise with vendors.
• Perform network maintenance and system upgrades.

Conocimientos

Network Design

Troubleshooting

Communication Skills

Documentation

Technical Account Management

Educación

Bachelor’s Degree

Herramientas

Microsoft Visio

Microsoft Word

Microsoft Excel

Aruba Wireless

Cisco CCNA

Descripción del empleo

Req ID: 310776

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network Support Analyst - Cisco to join our team in Guadalajara, México (MX-MEX), Mexico.

Individuals understand their own area and are able to perform all facets of their role. They have experience in most issues that may arise but require guidance with new assignments or those outside the normal scope of work. They manage projects with oversight from their supervisor.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence, and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA, Inc. currently seeks a Network Support Senior Analyst to join our team in Mexico.

Potential candidates must possess experience and demonstrate expertise in at least one or more of the following areas:

1. Plans, designs, and implements networked systems, including configurations, supporting/troubleshooting network problems, and coordinating with vendors for installation of items such as routers and switches.
2. Performs technical analysis of software, hardware, and network systems, system integration for LAN/WAN communications, network nodes, switches, and various transmission systems.
3. Performs network maintenance and system upgrades including service packs, patches, hot fixes, etc.
4. Create & update the technology components of standard operating procedures.
5. Liaise with vendors and other IT personnel for problem resolution.

Additional requirements include:

• Hands-on experience with Aruba Wireless and Routing Switching.
• Nexus configuration and design - VDC, VPC, OTV, LISP, FabricPatch, DCNM.
• Aruba Switching and Wireless, Cisco Enterprise Wireless communication design, configuration, including Lightweight and Autonomous APs, WLAN Controllers, PRIME, Bridging, outdoor/mesh.
• LDP, TDP, RSVP Label distribution, MPBGP-VPNv4, Multi-VRF, VRF-Lite.
• Application and WAN Optimization appliance design and configuration, including Riverbed, WLC, SD-WAN.
• Must possess a Cisco CCNA certificate or equivalent experience.

Required skills include:

• Strong communication skills.
• Solid documentation experience with Microsoft Visio, Word, and Excel.
• Ambitious and goal-oriented, with initiative to work until the job is complete.
• Prior experience working closely with customers and collaborating with IT staff.
• Strong technical account management and troubleshooting skills.
• Bachelor’s Degree or equivalent experience.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem. Our services include business and technology consulting, data and AI, industry solutions, and the development and management of applications, infrastructure, and connectivity. We are a leading provider of digital and AI infrastructure worldwide. NTT DATA is part of NTT Group, which invests over $3.6 billion annually in R&D. Visit us at us.nttdata.com.

NTT DATA endeavors to make https://us.nttdata.com accessible to all users. If you need assistance with the application process or accessibility, contact us at https://us.nttdata.com/en/contact-us. This contact is for accommodation requests only and not for application status inquiries. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please click here. For more on your EEO rights and Pay Transparency, please click here.