Network Support Analyst - Cisco

NTT DATA, Inc.; Guadalajara; Presencial; MXN 30,000 - 60,000; Jornada completa

Descripción de la vacante

An established industry player is looking for a Network Support Senior Analyst to join their dynamic team in Mexico. This role involves planning, designing, and implementing network systems while troubleshooting issues and coordinating with vendors. The ideal candidate will have a strong background in network maintenance, configuration, and optimization, with hands-on experience in Aruba Wireless and Cisco technologies. Join a company that values the growth and commitment of its employees, offering a collaborative environment where you can thrive professionally and personally. If you are ambitious and ready to tackle challenges, this opportunity is perfect for you.

Formación

• Experience in network design and troubleshooting network issues.
• Strong documentation skills with Microsoft tools and technical account management.

Responsabilidades

• Plans, designs, and implements networked systems including troubleshooting.
• Performs network maintenance, upgrades, and liaises with vendors for solutions.

Conocimientos

Network Design

Troubleshooting

Technical Analysis

Communication Skills

Technical Account Management

Educación

Bachelor's Degree

Cisco CCNA certificate

Herramientas

Microsoft Visio

Microsoft Word

Microsoft Excel

Aruba Wireless

Cisco Equipment

Descripción del empleo

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence, and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA, Inc. currently seeks a Network Support Senior Analyst to join our team in Mexico.

Potential candidates must possess experience and demonstrate expertise in at least one or more of the following areas:

1. Plans, designs, and implements networked systems, including configurations, supporting/troubleshooting network problems and coordinating with vendors for installation of such items as routers, switches.
2. Performs technical analysis of software, hardware, and network systems, system integration for LAN/WAN communications, network nodes, switches, and various transmission systems.
3. Performs network maintenance and system upgrades including service packs, patches, hot fixes etc.
4. Create & update the technology components of standard operating procedures.
5. Liaise with vendors and other IT personnel for problem resolution.
6. Hands-on experience with Aruba Wireless and Routing Switching.
7. Nexus configuration and design - VDC, VPC, OTV, LISP, FabricPatch, DCNM.
8. ARUBA Switching and Wireless - Cisco Enterprise Wireless communication design, configuration. Configuring Lightweight and Autonomous APs, WLAN Controllers, PRIME - Bridging, outdoor/mesh.
9. LDP, TDP, RSVP Label distribution - MPBGP-VPNv4, Multi-VRF and VRF-Lite.
10. Application and WAN Optimization appliance design and configuration - Appliances such as Riverbed, WLC, SD-WAN.

Qualifications:

1. Cisco CCNA certificate OR equivalent experience.
2. Strong communication skills.
3. Solid documentation experience with Microsoft Visio, Word, and Excel.
4. Ambitious and goal-oriented, with initiative to work until the job is complete.
5. Prior experience working closely with customers and collaborating with IT staff.
6. Must possess strong technical account management skills and have excellent troubleshooting skills.
7. Bachelor’s Degree or equivalent experience.