Network Support Analyst

Applicable Limited; Guadalajara; Presencial; MXN 30,000 - 60,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Network Support Senior Analyst to join their dynamic team in Mexico. This role involves planning, designing, and implementing network systems, as well as performing maintenance and upgrades to ensure seamless operations. The ideal candidate will possess hands-on experience with Aruba Wireless and Routing Switching, and will be responsible for troubleshooting network issues while collaborating with vendors and IT personnel. If you are ambitious, goal-oriented, and eager to contribute to a company that values growth and integrity, this opportunity is perfect for you.

Formación

• Hands-on experience with Aruba Wireless and Routing Switching is essential.
• Strong technical account management and troubleshooting skills required.

Responsabilidades

• Plan, design, and implement networked systems including troubleshooting network issues.
• Perform network maintenance and system upgrades including patches and hot fixes.

Conocimientos

Aruba Wireless and Routing Switching

Nexus configuration and design

Cisco Enterprise Wireless communication design

Application and WAN Optimization appliance design

Strong communication skills

Technical account management skills

Troubleshooting skills

Educación

Bachelor’s Degree

Herramientas

Microsoft Visio

Microsoft Word

Microsoft Excel

Descripción del empleo

Individuals understand their own area and are able to perform all facets of their role. They have experience in most issues that may arise, although require guidance with new assignments or assignments outside normal scope of work. They manage projects with oversight from their supervisor.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA, Inc. currently seeks a Network Support Senior Analyst to join our team in Mexico.

Potential candidates must possess experience and demonstrate expertise in at least one or more of the following areas:

1. Plans, designs, and implements networked systems, including configurations, supporting/troubleshooting network problems and coordinating with vendors for installation of such items as routers, switches.
2. Performs technical analysis of software, hardware, and network systems, system integration for LAN/WAN communications, network nodes, switches, and various transmission systems.
3. Performs network maintenance and system upgrades including service packs, patches, hot fixes, etc.
4. Create & update the technology components of standard operating procedures.
5. Liaise with vendors and other IT personnel for problem resolution.

Required Skills:

1. Hands On Experience with Aruba Wireless and Routing Switching.
2. Nexus configuration and design - VDC, VPC, OTV, LISP, FabricPatch, DCNM.
3. ARUBA Switching and Wireless - Cisco Enterprise Wireless communication design, configuration. Configuring Lightweight and Autonomous APs, WLAN Controllers, PRIME - Bridging, outdoor/mesh.
4. LDP, TDP, RSVP Label distribution - MPBGP-VPNv4, Multi-VRF and VRF-Lite.
5. Application and WAN Optimization appliance design and configuration - Appliances such as Riverbed, WLC, SD-WAN - Cisco CCNA certificate OR equivalent experience.
6. Strong communication skills.
7. Solid documentation experience with Microsoft Visio, Word, and Excel.
8. Ambitious and goal-oriented, with initiative to work until job is complete.
9. Prior experience working closely with customers and collaborating with IT staff.
10. Must possess strong technical account management skills and have excellent troubleshooting skills.
11. Bachelor’s Degree or equivalent experience.