Network Partner Analyst

Swiss Re; Ciudad de México; Híbrido; MXN 520.000 - 860.000; Jornada completa

Descripción de la vacante

Swiss Re Corporate Solutions is seeking a Network Partner Analyst in Mexico City with a hybrid work arrangement. You will serve as a key liaison between Producing Offices and our global network of external partners, owning end-to-end local insurance quotations, policies, and invoicing for your portfolio.

You will collaborate with global teams across geographies, onboard and train colleagues, perform policy quality checks, monitor payments, and help drive SOPs and process improvements.

Formación

• Insurance industry experience in product management, client service, finance, or operations with international programs.
• Excellent English and Spanish communication, written and verbal, across diverse stakeholders.
• Ability to manage multiple priorities, work independently under pressure, and meet deadlines.

Responsabilidades

• Coordinate end-to-end process of issuing local insurance quotations, policies, and invoices for your portfolio.
• Support regional portfolio leads in prioritization and acting as team representative in complex program deal teams.
• Onboard, train, and develop team capabilities, supporting leads in building a high-performing, knowledgeable team.
• Represent the team in global projects and strategic priorities, bringing a solutions-focused mindset to cross-functional initiatives.
• Perform quality checks to ensure policies are accurate, compliant, and delivered on time to meet client expectations.
• Monitor and support the collection of payments from local partners, ensuring accurate and timely processing.
• Gather and document market intelligence and partner-specific information that impacts service delivery.
• Drive process improvement by creating and updating clear guidelines and SOPs to enhance team efficiency.
• Build and maintain trusted relationships with Network Partners and internal stakeholders across geographies.

Conocimientos

Insurance knowledge

Client service

Finance awareness

Operations experience

Descripción del empleo

Mexico City, Mexico | Hybrid

Do you have a passion for international insurance and a talent for building relationships across
borders? Are you ready to take ownership of a dynamic, globally connected role where your work
directly supports large corporate clients around the world? If you thrive in a fast-paced,
multicultural environment and love solving complex problems — this could be the perfect next
step for you!

About The Role

At Swiss Re Corporate Solutions, we partner with trusted Network Partners — external insurance
companies in countries where we don't have local servicing capabilities — to help us deliver
seamless insurance solutions to our global clients. As a Network Partner Analyst, you'll be at the
heart of this operation, serving as a key point of contact between our Producing Offices and our
global partner network. This is a role with real impact, real variety, and real opportunity to grow in
a truly international setting.

Key Responsibilities

• Coordinate and manage the end-to-end process of issuing local insurance quotations, policies, and invoices using internal systems for your own portfolio
• Support team leads in managing regional portfolios, setting priorities, and acting as a team representative in complex program deal teams
• Onboard, train, and develop team capabilities, supporting team leads in building a highperforming, knowledgeable team
• Represent the team in global projects and strategic priorities, bringing a solutions-focused mindset to cross-functional initiatives
• Perform quality checks to ensure all policies are accurate, compliant, and delivered on time to meet and exceed client expectations
• Monitor and support the collection of payments from local partners, ensuring accurate and timely processing
• Gather and document market intelligence and partner-specific information that impacts service delivery
• Drive process improvement by creating and updating clear guidelines and Standard Operating Procedures (SOPs) to enhance team efficiency
• Build and maintain trusted relationships with Network Partners and internal stakeholders across multiple geographies

About The Team

Swiss Re's International Program Services Team is a cornerstone of our global insurance
delivery, enabling corporate clients with operations across multiple countries to receive
consistent, high-quality coverage wherever they operate. Our team spans Bratislava, Kuala
Lumpur, and Mexico City, ensuring proximity to our network partners and seamless service from
policy quotation through to premium collection. We are a collaborative, multicultural team that
champions curiosity, ownership, and continuous improvement — and we genuinely enjoy working
together to solve complex, global challenges.

About You

You are an experienced, motivated, and detail-oriented professional who brings strong
communication skills, a collaborative mindset, and the composure to excel when managing a
high volume of work. You take ownership of your responsibilities, build trusted relationships
across borders, and approach every challenge with a proactive, solutions-focused attitude. You're
equally comfortable working independently and contributing to a team, and you bring genuine
curiosity and a commitment to continuous learning to everything you do.

We Are Looking For Candidates Who Meet These Requirements

• Insurance industry experience in product management, client service, finance, or operations — with a solid understanding of international insurance programs
• Excellent communication skills in both English and Spanish — written and verbal — with the ability to engage effectively with diverse, multicultural stakeholders
• Proven ability to manage multiple priorities simultaneously, work independently under pressure, and deliver high-quality outputs within tight deadlines

These Are Additional Nice To Haves

• Experience in coordinating or supporting cross-functional or international teams Familiarity with Standard Operating Procedures (SOPs) development and process improvement methodologies
• Strong analytical and lateral thinking skills, with the ability to simplify complex information and communicate it clearly
• Attention to detail and quality focus, with a track record of delivering accurate, compliant work
• Experience working in a global or matrix organization and navigating complex stakeholder landscapes