Network Engineer Analyst

AXA Group Operations; Nezahualcóyotl; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

AXA Group Operations in Mexico is seeking an experienced Network Engineer to join the Operations Excellence – Network Operations Support team. You will apply 5+ years in routing, security and IT infrastructure to support global AXA networks, troubleshoot complex issues and ensure secure, reliable connectivity across regions.

The role involves coordinating with central and local teams, managing WAF, load balancers, routers and firewalls, documenting changes and contributing to incident

Qualifications

• Minimum of 5 years of significant experience in Load Balancing / WAF / Routing / Switching / VPN / FW.
• Experience with Cisco, F5, Check Point, Palo Alto and related security technologies.
• Knowledge of network security protocols and large-scale data center networks.

Responsibilities

• Manage, maintain and monitor the regional network (WAF, LB, routers, firewalls, switches).
• Work with central teams in incident/problem resolution and document network changes.
• Provide very good troubleshooting skills and collaborate in a multicultural context.

Skills

Network troubleshooting

English B2

Education

Degree in Telecommunications or Computer Science or similar

Tools

Cisco

F5

Check Point

Palo Alto

WEB Gateway Proxy

AlgoSec

Fortinet

Juniper

Aruba

Job description

Join a dynamic team supporting global network operations! Leverage 5+ years of expertise in routing, security, and infrastructure to ensure seamless, secure connectivity. Collaborate across borders, troubleshoot complex issues, and drive IT excellence in a fast-paced environment.

About The Job

You will join a team of IT professionals involved in the solution delivery and maintenance activities performed by the Network Operations of and for the AXA Group.

The Function Will Be Integrated In The Operational Excellence – Network Operations Support Teams, Working Closely With The Local And Global Teams Covering

• Management of Systems, Database and Network
• Application maintenance and support
• IPC Process Management
• Project Management
• QoS and Governance

The Main Activities Addressed By The Teams Are

IT Infrastructure support for AXA Business and Development teams

Technical Activities

• Production support and IT Service delivery
• Support development & maintenance of AXA Application

These teams oversee the project life cycle, from studies to the final delivery and solution maintenance.

Main missions

Your Role Will Require

• Management, maintenance and monitoring the regional network (WAF, LB, routers, firewalls, switches)
• Work with central teams in incident/problem resolution
• Document the network changes
• Very good troubleshooting skills

Expected Skills & Experience

Technical Skills

• Minimum of 5 years of significant experience in Load Balancing / WAF / Routing / Switching / VPN / FW
• Cisco
• F5
• Check Point
• Palo Alto
• WEB Gateway Proxy

Nice To Have

• Degree in Telecommunications, Computer Science or similar
• Broad experience Working with AlgoSec, Fortinet, Juniper and Aruba
• Strong knowledge of network, security technologies and protocols (Load Balancing, WAF, Routing, Switching, QoS, VoIP, Radius, GPON, IPv4, IPv6, NAT, DNS, DHCP, PPP, Wireless, IPS/IDS, VLAN, and IPSEC)
• Design and implementation of high complex network and security solutions, including data center solutions; Support in incident handling and problem solving
• Experience in operation of large networks
• Technological certifications in networks and/or security are a plus. (CCNA/CCNP/Other)

Soft Skills / Transversal Skills

• English: Independent user (B2 in Common European Framework of Reference for Languages)
• Ability to work in a multicultural context (e.g. customers all over the world)
• Experience of working alongside internal and external providers in an international context
• Ability to work as a group
• Ability to instill confidence
• Rigor and ability to synthesize
• Efficient communication
• Sense of commitment
• Proactivity and results orientation
• Ability to work in different time shifts

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

About The Entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.