NetSuite On-Site Functional Consultant

Osi Digital Inc; Ciudad Juárez; On-site; MXN 420,000 - 540,000; Full time

Job summary

Osi Digital Inc. is seeking a NetSuite On-Site Functional Consultant to support UAT at client location in Juarez, Mexico. The role is hybrid and contract-based, focusing on guiding users through NetSuite test scenarios and validating business processes.

You will train business users, troubleshoot production-like issues during UAT, and coordinate with functional and technical teams to ensure timely go-live readiness. Strong English/Spanish communication is required.

Qualifications

• Hands-on support during User Acceptance Testing (UAT).
• Guide users through test scenarios and NetSuite processes.
• Answer functional questions and demonstrate correct system usage.

Responsibilities

• Troubleshoot UAT issues and determine cause (config, process, data, or user).
• Document defects, gaps, and enhancement requests identified during testing.
• Coordinate with project functional and technical teams to resolve issues quickly.
• Provide informal knowledge transfer and end-user coaching during UAT.
• Escalate critical issues that could impact UAT completion or go-live readiness.

Skills

NetSuite

UAT Testing

End-user Training

Issue Triage

Documentation

Communication

Multilingual

Tools

NetSuite

Job description

Role: NetSuite On-Site Functional Consultant
Location: Juarez, Mexico Hybrid
Type: Contract

Job Description:

• Provide hands-on, on-site support to end users during User Acceptance Testing (UAT).
• Guide users through assigned test scenarios and NetSuite business processes.
• Answer functional questions and demonstrate correct system usage.
• Troubleshoot UAT issues and determine whether they are configuration, process, data, or user-related.
• Document defects, gaps, and enhancement requests identified during testing.
• Coordinate with the project functional and technical teams to resolve issues quickly.
• Solid all round functional experience with Netsuite - ideally in a manufacturing environment.
• Multiple client references in supporting Netsuite in a Production environment
• Multi-lingual - English/Spanish. Very good communication skills.
• Needs to support upcoming UAT thru go-live on-site at client location
• Ability to train business users in using Netsuite
• Ability troubleshoot Production issues independently and discuss fixes.
• Retest fixes with end users and confirm successful resolution.
• Track UAT progress, outstanding issues, and testing blockers.
• Assist users with test data, transactions, workflows, and expected results.
• Provide informal knowledge transfer and end-user coaching throughout UAT.
• Escalate critical issues that could impact UAT completion or go-live readiness.
• Support daily UAT status updates and help drive testing toward completion.