NCA Quality Head

C0001225248P; Irapuato; Hybrid; MXN 1,200,000 - 1,900,000; Full time

Benefits offered by this job

Hybrid working options

Global collaboration opportunities

Competitive compensation

Job summary

Metso in Irapuato, Mexico, seeks a Head of Regional Quality, Consumables, to lead the regional quality function across manufacturing, supply chain, and service operations. The role focuses on deploying quality strategy and QA/QC tools, ensuring compliance with standards, and driving continuous improvement.

Based in Irapuato, the position requires leadership to coordinate regions, manage quality incidents, and collaborate with operations to meet Metso quality goals.

Qualifications

• Lead the regional Consumables quality function across manufacturing, supply chain, and service operations.
• Deploy quality standards, QA/QC methods, and reporting tools in line with CNS Quality direction.
• Drive CAPA processes and regional quality incident resolution.

Responsibilities

• Lead regional customer complaint handling and containment actions.
• Collaborate with sites to share best practices and build capability.
• Report performance and actions to senior stakeholders.

Skills

Quality leadership

Lean Six Sigma

Stakeholder management

Regulatory compliance

Quality systems

Tools

SAP Q-Module

Job description

Select how often (in days) to receive an alert:

NCA Quality Head

Primary Location: Irapuato, GUA, MX

Introduction

We arelookingfor a Head of Regional Quality, Consumables to join our Quality area In this role, you will, Lead the regional Consumables quality function, based within the region, with accountability for consistent deployment of quality strategy, processes, methods, standards, and QA/QC technologies across operations.

This role isbased inIrapuato Rubber Plant.

Whatyou’llbring

• Lead the regional Consumables quality function across manufacturing, supply chain, and service operations, ensuring consistent quality governance and execution.
• Oversee all regional quality activities to ensure products, processes, and services meet Metso quality standards and regulatory requirements.
• Deploy the quality strategy, processes, methods, standards, and QA/QC technologies and tools in line with CNS Quality direction.
• Identify and implement process improvements that enhance quality, efficiency, and business performance, leveraging Lean Six Sigma and other quality tools.
• Establish robust reporting and analysis routines using relevant quality systems and reporting tools (e.g., SAP Q-Module) to monitor trends, risks, and root causes.
• Lead customer complaint handling and regional quality issue resolution, ensuring timely containment, corrective actions, and prevention of recurrence.
• Collaborate with operations, supply chain, manufacturing, and other regions to share best practices, standardize ways of working, and build capability.
• Translate company quality strategy into regional plans, priorities, and improvement roadmaps; communicate performance and actions to senior stakeholders.
• Build strong internal and external stakeholder relationships and travel up to 40% to support sites, audits, projects, and regional or global meetings.
• Regional Consumables quality governance and execution of regional quality plans
• Deployment of quality standards, QA/QC methods, tools, reporting routines, and capability building
• Regional management of quality incidents, customer complaint resolution, and CAPA follow-up

What'sin it for you

At Metso, youwillcombine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment.You’llbe part of a global team where collaboration, wellbeing,and continuous learning are part of everyday work.

We support your growth and wellbeing by offering:

• Purpose-led work:Contribute to enabling sustainable modern life and transforming the industry.
• Wellbeing:Access to wellbeing programs, occupational healthcare, and supportive services.
• Rewards:Competitive compensation and performance-based incentives.
• Flexibility:Hybrid working options to support balance and productivity.
• Growth:Learning pathways, mentoring, internal mobility, and global collaboration opportunities.
• Culture:A caring, collaborative, and inclusive workplace committed to helping you thrive.

Get in touch

For more information, please contactDiana [e-mail]

We recognize that highly capable candidates may hesitate to apply unless they meet every listed requirement.If this role excites you, we encourage you to apply even if your experience does not align perfectly with every qualification. You maybe exactlythe right candidate for the role.