Multinational Service Analyst

AIG SEGUROS MEXICO S.A. DE C.V.; Ciudad de México; On-site; MXN 350,000 - 550,000; Full time

Benefits offered by this job

Total Rewards Program

Job summary

AIG SEGUROS MEXICO S.A. DE C.V. is seeking a Multinational Service Analyst to analyze information from networks to issue or renew policies, endor­sements, and certificates.

This role involves coordinating with clients or brokers to collect documents and ensure compliance with local AML regulations, while maintaining strong broker relationships. The ideal candidate has a Bachelor’s degree in international business or related fields, at least 3 years in insurance or financial services, and

Qualifications

• Bachelor’s degree is required, preferably in international business or related fields.
• Minimum 3 years of work experience in Insurance, Financial Services or Consumer Goods industries.
• Advanced English language proficiency for meetings with other countries; business-level fluency in English.

Responsibilities

• Analyze information from network to issue policies, endorsements, and certificates as needed.
• Coordinate with clients or brokers to obtain necessary information for document issuance and regulatory compliance (AML).
• Develop relationships with brokers, acting as a link between external clients and internal teams.
• Contribute to area growth by analyzing and negotiating handling fees based on claims history and required support.

Skills

Advanced English

Business English

Self-driven

Ownership

Deadline oriented

Education

Bachelor's degree in international business or related field

Job description

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. At AIG, we protect our clients against uncertainty and risk and provide the confidence for tomorrow’s opportunities. Join us as a Multinational Service Analyst to grow your skills and experience as a valued member of the team. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security. Make your mark in Multinational AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers’ global insurance needs.

How you will create an impact

You are respected for your expertise and/or ability to analyze and run the process to issue or renew policies from a variety of products and clients, helping the team to accomplish the KPIs and ultimately, by taking ownership to take MN to the next level. The position will be responsible to analyze information from network to issue policies, endorsements, certificates as needed. Also, to request to clients or brokers information to proceed with issuance of documents and comply with local regulations for Anti-Money laundering laws. Responsible for developing relationship with brokers assigned and be the link between the external client and internal areas as needed. Contribute to grow of area by analyzing and negotiating increase of handling fees based on history of claims, level of support required, etc.

What you'll need to succeed

Bachelor’s degree is required; preferably in international business or related fields.

Minimum 3 years of work experience in Insurance, Financial Services or Consumer Goods industries.

Advanced English language proficiency (participates in meetings with other countries), including speaking, reading, and writing.

Fluency in English at a Business level is required.

Self-driven individual.

Strong verbal and written communication.

Strong sense of ownership and accountability.

Goal oriented Mindset.

Open to always learn new skills and abilities: continuous learning attitude.

Ability to work on time constraints and meet deadlines.

Ability to work on different projects at the same time.

Creative, and collaborative.

Capable to adapt to a changing environment.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area: UW - Underwriting

AIG SEGUROS MEXICO S.A. DE C.V. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength - the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.