Mexico Earner & Marketplace Operations Manager

Uber; Ciudad de México; Presencial; MXN 30,000 - 70,000; Jornada completa

Descripción de la vacante

An innovative company is seeking a strategic Earner & Marketplace Operations professional to enhance delivery processes in a rapidly growing region. This role involves analyzing data, optimizing marketplace operations, and driving business growth through collaborative efforts. The ideal candidate will possess strong analytical skills, a project management mindset, and the ability to communicate effectively across diverse teams. Join a forward-thinking organization that values curiosity and collaboration, and help shape the future of independent movement.

Formación

• 3+ years in business consulting or hyper-growth startups.
• Strong analytical skills with data-driven decision-making.

Responsabilidades

• Analyze data to monitor performance and identify opportunities.
• Create and optimize processes for operational excellence.

Conocimientos

Data Analysis

Business Consulting

Investment Banking

Critical Thinking

Project Management

Excel

SQL

Bilingual (English & Spanish)

Herramientas

SQL

Excel

Descripción del empleo

About the Role

The Earner & Marketplace Operations role is a strategic position focused on optimizing processes for the Delivery Business in one of Mexico’s territories. You’ll be responsible for improving marketplace operations with a hyperlocal focus, implementing initiatives to enhance the Earner experience. This role will be accountable for the operations across multiple cities in one of the fastest-growing regions in the world.

What You’ll Do

1. Analyze Data: Gather, organize, and incorporate data to monitor performance and identify opportunities for improvement. Collaborate with colleagues to build analytical frameworks and operational models to continuously enhance the Marketplace.
2. Create & Optimize Processes: Build and optimize marketplace processes to ensure operational excellence and strong business outcomes. Work closely with operational teams to improve the experience for Earners, users, and Merchants.
3. Grow the Business: Dedicate efforts to finding solutions for your region. Lead processes and projects that directly contribute to business growth.

What You'll Need

Basic Qualifications

• At least 3 years of experience in business consulting, investment banking, or hyper-growth startups (preferred).
• Proficiency in both English and Spanish.
• Strong analytical and critical thinking skills, with experience working with data (reports, experiments, pricing models) and scaling processes.
• Experience making data-driven decisions, exercising good judgment in ambiguous situations, and communicating clearly across diverse teams.
• Strong Excel skills; experience with other databases is a plus. Comfortable learning and using new software tools (e.g., SQL).
• Hands-on orientation and a project management mindset.
• Proven ability to take ownership with a “get-things-done” attitude, seamlessly transitioning from strategy to tactical execution.

Preferred Qualifications

• SQL skills (willing to learn if not already familiar).

We welcome people from all backgrounds who seek to help build a future where everyone and everything can move independently. If you have curiosity, passion, and a collaborative spirit, work with us, and let’s move the world forward together.

Offices are central to collaboration and Uber’s cultural identity. Unless approved for remote work, employees are expected to spend at least half of their work time in their assigned office. Some roles may require 100% in-office presence. Please consult your recruiter for specific expectations.

*Accommodations may be available based on religious, medical conditions, or legal requirements. To request an accommodation, contact [e-mail].