Mexico-Based Customer-Facing AI Engineer (Forward Deployed)

happyrobot.ai

México

Presencial

MXN 900.000 - 1.300.000

Jornada completa

14 días+
Generador de candidaturas

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Ventajas ofrecidas por este puesto de trabajo

Healthcare
Dental care
Vision coverage
Equity in a high-growth startup

Descripción de la vacante

HappyRobot seeks a versatile Forward Deployed Engineer based in Mexico to work directly with customers, onboarding, implementing, and supporting our AI platform. You will collaborate with Product, Engineering, and Customer Success to deliver tailored solutions and drive value.

You will build features using React, TypeScript, Node.js, and Python, and design AI/ML solutions including LLM prompting and tuning. The role emphasizes ownership, speed, and customer outcomes.

Formación

  • Strong full-stack experience: React, TypeScript, Node.js.
  • Hands-on proficiency in Python.
  • Experience building AI/ML applications, including LLM prompting and tuning.
  • Ability to manage APIs and integrate with third-party systems.
  • Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
  • Proven ability to prioritize and manage multiple projects under tight deadlines.
  • Founder mindset: highly independent, takes ownership, and thrives in a fast-paced environment.

Responsabilidades

  • Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions.
  • Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes.
  • Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools.
  • AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases.
  • Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers.
  • Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions.
  • Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements.
  • Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.

Conocimientos

React
TypeScript
Node.js
Python
AI/ML applications
APIs integration
Communication
Project management
Founder mindset

Descripción del empleo

HappyRobot seeks a versatile Forward Deployed Engineer based in Mexico to work directly with customers, onboarding, implementing, and supporting our AI platform. You will collaborate with Product, Engineering, and Customer Success to deliver tailored solutions and drive value.

You will build features using React, TypeScript, Node.js, and Python, and design AI/ML solutions including LLM prompting and tuning. The role emphasizes ownership, speed, and customer outcomes.

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