Mexico-Based Customer-Facing AI Engineer (Forward Deployed)

happyrobot.ai; México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare

Dental care

Vision coverage

Equity in a high-growth startup

Descripción de la vacante

HappyRobot seeks a versatile Forward Deployed Engineer based in Mexico to work directly with customers, onboarding, implementing, and supporting our AI platform. You will collaborate with Product, Engineering, and Customer Success to deliver tailored solutions and drive value.

You will build features using React, TypeScript, Node.js, and Python, and design AI/ML solutions including LLM prompting and tuning. The role emphasizes ownership, speed, and customer outcomes.

Formación

• Strong full-stack experience: React, TypeScript, Node.js.
• Hands-on proficiency in Python.
• Experience building AI/ML applications, including LLM prompting and tuning.
• Ability to manage APIs and integrate with third-party systems.
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Proven ability to prioritize and manage multiple projects under tight deadlines.
• Founder mindset: highly independent, takes ownership, and thrives in a fast-paced environment.

Responsabilidades

• Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions.
• Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes.
• Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools.
• AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases.
• Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers.
• Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions.
• Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements.
• Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.

Conocimientos

React

TypeScript

Node.js

Python

AI/ML applications

APIs integration

Communication

Project management

Founder mindset

Descripción del empleo

HappyRobot seeks a versatile Forward Deployed Engineer based in Mexico to work directly with customers, onboarding, implementing, and supporting our AI platform. You will collaborate with Product, Engineering, and Customer Success to deliver tailored solutions and drive value.

You will build features using React, TypeScript, Node.js, and Python, and design AI/ML solutions including LLM prompting and tuning. The role emphasizes ownership, speed, and customer outcomes.