MES Support Engineer

Confidential Jobs; Lerma; Presencial; MXN 420.000 - 780.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Global exposure

Collaborative environment

Digital manufacturing initiatives

Descripción de la vacante

Confidential Jobs in Mexico is seeking a MES Support Engineer to optimize and maintain the Manufacturing Execution System, improving performance and supporting new product launches.

You will develop MES KPIs, perform data analysis, coordinate with cross-functional teams, and ensure compliance with manufacturing IT standards.

This role offers exposure to global manufacturing technologies and a collaborative, innovation-driven environment.

Formación

• Bachelor’s degree in IT/CS/Engineering required.
• Experience supporting MES in manufacturing environment.
• Strong SQL, database, and reporting knowledge.
• English communication skills.

Responsabilidades

• Develop and report weekly/monthly MES KPIs.
• Create traceability reports and data analysis.
• Support new product launches via MES activities.
• Lead MES improvement projects and optimizations.
• Manage MES incidents and service requests.
• Troubleshoot MES applications and monitor systems.
• Collaborate with operations, engineering, quality, IT.
• Ensure compliance with AS4 and AS244.

Conocimientos

MES experience

SQL / databases

Troubleshooting

English communication

Cross-functional coordination

Educación

Bachelor's degree in IT/CS/Engineering

Herramientas

Apriso

SAP ME/MII

Opcenter

Camstar

FactoryLogix

Descripción del empleo

We are looking for a MES Support Engineer to support and enhance our Manufacturing Execution System (MES) operations. This role will be responsible for MES performance, troubleshooting, continuous improvement initiatives, production traceability, and support of new product launches. The ideal candidate has strong experience in manufacturing environments, MES applications, databases, and cross-functional project coordination.

Key Responsibilities

• Develop and maintain weekly and monthly MES KPIs, including downtime analysis and service performance metrics.
• Create traceability reports, database queries, and manufacturing data analysis.
• Support plant new product launches through MES analysis, configuration, and implementation activities.
• Identify, analyze, and lead MES improvement projects and system optimization initiatives.
• Manage MES-related incidents and service requests, ensuring proper prioritization and resolution.
• Troubleshoot MES applications and perform system debugging activities.
• Monitor MES databases, application servers, clusters, logs, and system performance indicators.
• Ensure compliance with manufacturing and IT standards, including AS4 and AS244 requirements.
• Collaborate with operations, engineering, quality, and IT teams to support manufacturing objectives.
• Monitor MES backup processes and support system recovery activities.
• Manage MES hardware lifecycle and maintenance processes.
• Participate in operational reviews, launch meetings, and continuous improvement initiatives.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Software Engineering, Industrial Engineering, or related field.
• Experience supporting Manufacturing Execution Systems (MES) in a manufacturing environment.
• Knowledge of SQL, databases, reporting tools, and production traceability systems.
• Experience troubleshooting enterprise applications and manufacturing systems.
• Understanding of server monitoring, application performance, and system administration concepts.
• Experience supporting production launches and manufacturing projects.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities and work effectively with cross-functional teams.
• Advanced English communication skills.

Preferred Qualifications

• Experience in automotive, electronics, or high-volume manufacturing environments.
• Knowledge of MES platforms such as Apriso, SAP ME/MII, Opcenter, Camstar, FactoryLogix, or similar.
• Experience with manufacturing data analytics and KPI development.
• Project management and continuous improvement experience

What We Offer

Competitive compensation and benefits package

Exposure to global manufacturing technologies

Collaborative and innovative work environment

Participation in strategic digital manufacturing initiatives