Market Research Analyst, Client Services (Healthcare/Life Sciences)

Konovo; México; A distancia; MXN 557,000 - 744,000; Jornada completa

Descripción de la vacante

A leading healthcare intelligence company seeks a Market Research Analyst to support client services and project execution. The role involves designing research, ensuring data quality, and delivering insights that guide healthcare strategies. Ideal candidates will have strong analytical skills, effective communication abilities, and a background in social or life sciences, making a significant impact in healthcare decision-making.

Servicios

Career advancement opportunities

Collaborative remote work environment

Mission-driven company

Formación

• Experience with data sets and analyzing data for reports.
• Must have business fluency in English.
• Familiarity with healthcare market research preferred.

Responsabilidades

• Manage daily data collection and quality review for 10-20 surveys per month.
• Create comprehensive research reports with actionable findings.
• Ensure compliance with market research best practices.

Conocimientos

Data Analysis

Communication

Problem-solving

Attention to Detail

Quantitative Analysis

Educación

Bachelor's degree in social sciences or life sciences

Herramientas

Microsoft Office (Excel, PowerPoint)

Survey Programming Tools

Descripción del empleo

Market Research Analyst, Client Services (Healthcare/Life Sciences)

Mexico, Remote

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.

Konovo’s solutions empower organizations to make data-driven decisions that enhance patient outcomes and streamline healthcare processes. We supply healthcare organizations with real-time access to over 2 million healthcare professionals, the largest available anywhere in the world. Our 200+ employees are spread across 25 U.S. states and five countries, collaborating to support some of the largest organizations in the healthcare industry. Our customers include over 300 leading global pharmaceutical, medical device, market research agency, and consultancy companies.

As we move towards a product and platform-driven organization from a services-based model to a productized platform, we are expanding our Client Services team in Mexico. We are seeking an Analyst, Client Services to contribute to our mission by providing and maintaining high-quality project execution to support our overall client growth.

In this role, you will be integral in designing and executing insightful research that informs key business decisions in healthcare and treatment options. Your work will directly empower our clients to drive better outcomes and make data-backed decisions. You'll have the opportunity to not only deliver critical research but also offer strategic recommendations that guide and influence the direction of healthcare strategies.

By joining our team, you’ll play a pivotal role in shaping the future of healthcare solutions. Your insights and strategic input will not only guide the decisions of our clients but also help our internal teams continuously refine and improve our service offerings, driving broader organizational success.

How You’ll Make an Impact:

• Directly contribute to our company’s growth targets and ability to evolve in the future
• Use Konovo's proprietary technology to program and field research to desired client audiences
• Manage the daily data collection from market research surveys, leading the data quality review and cleaning of research data for up to 10-20+ surveys in a given month, or about 8-10 active projects in a week
• Collaborate with our Global Sample fulfillment team to complete research fieldwork in US and International markets, and managing sample quota goals
• Create comprehensive research reports for large scale / global pharmaceutical clients that turn data points into actionable findings and recommendations – you will regularly collaborate with clients as their trusted research partner, clearly articulating complex ideas and descriptive findings in easy-to-digest report deliverables
• Ensure compliant market research best practices by participating in required adverse event (AE) training, monitoring and timely reporting of AE's to pharmacovigilance while following strict internal and manufacturer-specific guidelines
• Ensure appropriate logging and management of internal project management portal for current research projects

What We’re Looking For:

• You are an enthusiastic technophile who is innovative and adaptive to technology, with an eye for identifying and recommending tech-based solutions to streamline work processes
• Exceptionally effective oral and written communication skills; ability to appropriately communicate/collaborate with the internal teams cross-functionally and with clients is a must
• Curiosity for answering business objectives and questions from clients across various therapeutic areas, and detailed orientation across all elements in research, logistics and managing projects
• Strong quantitative analysis skills with ability to analyze data, identify trends, and draw actionable insights, as well as designing and writing quantitative surveys
• Direct experience or involvement with survey programming tools (Confirmit, Decipher/Forsta, Survey Monkey, etc.)
• Flexible/adaptable, with strong ability to stay cool under tight timelines – appropriately prioritizing and managing multiple complex tasks at once
• Impeccable attention to detail and proactive, independently driven problem-solving
• Bachelor's degree in social sciences or life sciences or commensurate experience preferred
• Must have familiarity or experience with the healthcare specific market research and the healthcare industry at large
• Must have business fluency level in English
• Must have proficiency in Microsoft Office tools including Excel and PowerPoint
• Willingness to work US East Coast hours (EST)

Why Konovo ?

• Be part of a mission-driven company that is revolutionizing healthcare decision-making.
• Join a fast-growing global team with career advancement opportunities.
• Thrive in a collaborative, remote work environment that values innovation and flexibility.
• Make a real-world impact by helping healthcare organizations innovate faster.

This is just the beginning of what we can achieve together. Join us at Konovo and help shape the future of healthcare technology!

Apply now to be part of our journey.

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How many years of experience do you have with data analysis, such as working with data sets, analyzing data for reports, and quality checking data? *

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