Manufactuting Quality Engineer

Bosch Group; Ciudad Juárez; On-site; MXN 335,000 - 603,000; Full time

Job summary

Bosch Group in Ciudad Juárez, Mexico seeks an 8D Team Leader to lead customer complaint resolution in manufacturing (FA/SMT). You will maintain QAM and quality tools, coordinate corrective actions, and drive improvements to reduce defects and supplier issues.

The role requires strong problem-solving skills, cross-functional collaboration, and experience with PFMEA and SPC processes to ensure sustained quality performance.

Qualifications

• Substantial knowledge of product and manufacturing processes (APQP, PPAP, XFMEA, MSA, SPC, ISO TS 16949)
• Proficient in problem-solving methods (8D, Fishbone, 5Why, 6Sigma/Shainin)
• Strong communication and negotiation skills
• Ability to build relationships across regions and cultures
• Strong logical reasoning and problem analysis skills

Responsibilities

• Lead and coordinate 8D activities for customer complaints in manufacturing (FA/SMT).
• Maintain quality assurance matrices and quality tools.
• Coordinate actions to reduce complaints and escapes (AOI, functional escapes).
• Share and evaluate lessons learned for sustainable improvements.
• Improve systems and procedures (FA/SMT) and monitor PFMEA quality controls.
• Drive reduction of IDC and FOR costs and reinforce quality basics.
• Conduct layered process audits (LPA) and address open points.
• Collaborate with SMT/FA groups to resolve quality issues.

Skills

Quality systems

8D problem solving

APQP/PPAP

XFMEA/MSA/SPC

ISI TS 16949 knowledge

Intercultural communication

Inductive and deductive reasoning

Job description

Company Description

Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people.

Job Description

8D team leader (lead, manage and coordinate) of customer complaints for manufacturing (FA/SMT).

• PS Expert & facilitator for all customer complaints in manufacturing
• Maintenance of quality assurance matrix (QAM) and related Q tools
• Actively coordinate actions to reduce customer complaints or internal escapes. (e.g. AOI , functional escapes)
• Responsible of sharing and evaluating lessons learned in order to lead its sustainability
• Improve systems and procedures (FA/SMT)
• Drive reduction of internal defect cost (IDC) and fall off rate (FOR)
• Perform layered process audits (LPA) and give solutions to open points under his responsibilities.
• Perform Gembas and reviews 6S in production shop floor.
• Reinforce quality controls.
• Creates internal claims towards suppliers for follow up by PQA
• Regular communication within IPN on Q-related topics.
• Follow up of material on “HOLD” to release it (documentation)
• Champion of ALR process.
• Responsible of monitoring Quality controls according to PFMEA.
• Work together with the SMT/FA group to solve quality issues.
• Champion of Quality Basics 1,2,14.

Qualifications

• Substantial product and manufacturing process knowledge, APQP, PPAP, XFMEA, MSA, SPC, ISO TS 16949
• Problem Solving Methods (8D, Fishbone, 5Why, 6Sigma/Shainin, ...)
• Customer Requirements
• Moderation and communication/negotiation skills.
• Ability to build relationships across different regions (intercultural abilities). High level of intellectual curiosity and open-mindedness to access and solve problems.
• Ability to use inductive and deductive reasoning.

* SPC, Six Sigma project leader.

Additional Information

Bosch is constantly expanding its international presence, since for us cultural diversity represents one of our greatest strengths. We are continuously promoting the growth of our more than 17,000 associates, who develop their full potential in one of the highest quality companies in technology. We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

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