Manager - Operations CDMX

Uber Freight; Ciudad de México; Presencial; USD 60,000 - 100,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company that is redefining logistics with innovative technology. In this pivotal role, you'll lead operations for a key automotive client, ensuring service excellence and fostering strong relationships. You'll manage a dynamic team, drive efficiency through data analysis, and collaborate cross-functionally to tackle challenges. This is an exciting opportunity to make a strategic impact in a rapidly evolving industry, where your leadership and logistics expertise will be crucial. Embrace the chance to grow within a global leader while contributing to meaningful change in the logistics landscape.

Servicios

Career development opportunities

Collaborative and inclusive culture

Opportunities for cross-border projects

Autonomy to make decisions

Training and tools for career growth

Formación

• 5+ years of experience in supply chain, logistics, or operations management.
• Proven experience managing and developing teams in high-pressure environments.
• Strong background in automotive logistics or JIT operations.

Responsabilidades

• Serve as the primary operational point of contact for the client.
• Lead and develop a high-performing team for daily logistics operations.
• Drive operational efficiency through data analysis and performance monitoring.

Conocimientos

Supply Chain Management

Logistics Operations

Team Leadership

Data Analysis

Client Relationship Management

Decision-Making

Process Optimization

Conflict Resolution

Lean/Six Sigma Methodologies

Educación

Bachelor's degree in Engineering

Bachelor's degree in Supply Chain

Bachelor's degree in Logistics

Herramientas

TMS Platforms

Excel

Tableau

Power BI

Descripción del empleo

About The Role

We are seeking an experienced and proactive person to lead and optimize operations for a key client within Uber Freight’s TMS division. This role will drive daily performance, foster client satisfaction, and lead cross-functional collaboration to ensure operational excellence. The ideal candidate will combine strong leadership skills with logistics expertise and the ability to manage complex, fast-paced environments.

Key Responsibilities

• Serve as the primary operational point of contact for the client, ensuring service excellence and maintaining strong relationships.
• Lead and develop a high-performing, multidisciplinary team to deliver daily logistics operations with precision.
• Drive operational efficiency through data analysis, process optimization, and performance monitoring (KPIs).
• Coordinate with internal teams including Carrier Management, Procurement, Finance, Brokerage, and Analytics to streamline execution and address operational challenges.
• Partner with Client Engagement and Planning teams (US & MX) to align regional expectations and foster transparency.
• Manage escalation processes with urgency and clear communication to avoid service interruptions.
• Lead weekly operational planning meetings with the client and internal stakeholders.
• Contribute to continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
  
  

Required Qualifications

• 5+ years of experience in supply chain, logistics, or operations management.
• Proven experience managing and developing teams, preferably in dynamic or high-pressure environments.
• Strong background in automotive logistics or JIT operations.
• Advanced English proficiency (spoken and written) – required for daily interaction with international clients and teams.
• Hands-on experience with TMS platforms and analytical tools (Excel, Tableau, Power BI, etc.).
• Demonstrated ability to manage client relationships, resolve conflicts, and deliver customer-centric solutions.
• Strong decision-making and prioritization skills under pressure.
  
  

Preferred Qualifications

• Bachelor’s degree in Engineering, Supply Chain, Logistics, or related field.
• Knowledge of cross-border logistics and North American transportation networks.
• Experience in process improvement and change management.
• Previous work in multicultural, bilingual settings (Mexico/US).
  
  

What We Offer

• A chance to lead a high-impact automotive account with visibility and influence.
• A collaborative and inclusive culture that values innovation, continuous improvement, and results.
• Opportunities to work on cross-border projects and with multidisciplinary teams.
• Career development and growth opportunities within a global logistics leader.
• The autonomy to make decisions and create meaningful change.
  
  

Why Join Uber Freight?

• Global Scale + Startup Agility: Uber Freight combines the reach of a global leader with the spirit of a disruptor.
• Strategic Impact: Drive change in one of the most strategic sectors—automotive logistics.
• Development-Oriented Culture: Training, tools, and a clear path for career growth.
• People-First Philosophy: We support our people and teams so they can thrive professionally and personally.
  
  

About Uber Freight

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages over $20 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visitwww.uberfreight.com.

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EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.