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Amazon seeks a Regional Field Leader to enhance operational excellence at our MX Sort Center. The role is pivotal in driving performance through audits and support, requiring 9+ years of operations experience, strong data skills, and fluency in English and Spanish. Travel is expected 50% of the time, making this an exciting opportunity for an experienced candidate.
At Amazon, we're working to be the most customer-eccentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world, distributing millions of products each year to our loyal customers.
Amazon is seeking a Regional Field Leader to work within the Mx Sort Center Amazon Customer Excellence System (ACES) Field Team.
Mission: We are committed to driving down under-the-roof operating costs through standard work reinforcement. We do this by initiating, cultivating, and perfecting world-class management systems such as auditing, weekly reviews, and assisting with product and program application.
Our Customers:
Key job responsibilities:
A day in the life: The NASC ACES Field Leader collaborates daily with operational leaders like Regional Directors, General Managers, and Site Leaders. The role involves cross-functional teamwork with Field Finance, Amazon Box Truck Network (ABTN), Labor Planning, NASC ACES teams, and Performance teams to solve problems. Leading through influence is essential.
This position involves conducting SCOPE Audits and managing the QCD Dashboard, facilitating A3 calls, performing Root Cause Analysis (RCA), and identifying deviations from standard work.
This role requires travel approximately 50% of the time.
Minimum qualifications:
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit this link for more information. If your region isn’t listed, contact your Recruiting Partner.